IT Administrator at Roads Agency Limpopo SOC (RAL)

(PATERSON GRADE C3)

REQUIREMENTS

•  National Diploma (NQF level 6) in Information Technology.
•  2 to 3 years’ experience in a corporate IT environment.
•  Microsoft – all programmes and systems.
•  CISCO.
•  Project Management.

KEY PERFORMANCE AREAS AND MAIN TASKS (BUT NOT LIMITED TO)

•  Network: Maintain 10 file servers.
•  Maintain domain controller server.
•  Assist the IT Manager in the maintenance and servicing of all business computers and laptops.
•  Support on the local LAN, WAN and Respond to helpdesk tickets.
•  Ensure connectivity of devices: E-mail, Internet, Printers, Internal networks, Network connected copiers / printer / fax and Network shared printers.
•  Security control of IT system and visual presentation equipment.
•  Control and install software: All computer applications and software including workstation and server operating systems, and communication applications.
•  Maintain high level of support by certification.
•  Maintenance of network and peripheral connectivity and support equipment.
•  Liaise with business partners and suppliers.
•  Attend workshops and conferences related to job function.
•  The maintenance of all output devices e.g. printers, plotter, CD writers and data projectors.
•  Train users on new programmes and carry out help desk duties/queries.
•  React to user requests submitted to helpdesk.
•  Identification of training needs through helpdesk queries.
•  Perform Backup duties according to ICT policies.
•  Perform duties regarding Anti-Virus and User Account security duties according to policies.
•  Perform Firewall Maintenance and associated duties, and manage Group Policies according to policies.
•  Export and review Server event logs and perform software updates according to policies.
•  Perform network related duties and tasks according to polices.
•  Any other security related duties as and when required.
•  Record all software and licences.
•  Administer the data recovery plans.
•  Database management: on all 10 servers.
•  Procurement standards for IT equipment.
•  Standardisation of IT: Software, VOIP, Networks, Hardware, Cloud Computing.
•  Customer/Client support: RAL staff and Contractors when required.
•  Attend to any other relevant and reasonable tasks as and when required.

SKILLS AND COMPETENCIES

•  Planning
•  Analytical
•  Accuracy
•  Technical insight
•  Numeracy