IT and Syspro Specialist - Nigel at Ann Swann Personnel Services

We are seeking an IT and Syspro Specialist for this well-established company.  The successful candidate will have a  degree in computer science, information technology or related field and at least 8 years' experience.  Take responsibility for managing and maintaining IT systems and Syspro ERP software. Must be able to communicate effectively with technical and non-technical stakeholders.
Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field
• 8+ years of experience in IT and Syspro Management
• Proficient in Syspro ERP software
• Excellent technical troubleshooting skills
• Knowledge of network and server infrastructure
• Strong communication and interpersonal skills
• Ability to work well in a team environment
• Strong problem-solving and analytical skills
• Ability to manage multiple tasks and projects simultaneously
• Strong technical skills in SQL, Crystal Reports, and other relevant software applications
• Familiarity with business processes and workflows related to finance, manufacturing, and supply chain management
• Excellent problem-solving skills and attention to detail
• Ability to communicate effectively with technical and non-technical stakeholders
• Strong project management skills
• Knowledge of Microsoft software, including server, office, and exchange.
• Syspro certification preferred

 Duties and Responsibilities:

• Install and maintain computer systems and software: IT and Syspro Specialists are responsible for installing, configuring, and maintaining hardware and software systems to ensure they operate reliably and efficiently.
• Troubleshoot technical issues: IT and Syspro Specialists must be able to identify and resolve technical issues, such as software bugs, network connectivity problems, and hardware malfunctions.
• Provide technical support: IT and Syspro Specialists must be able to provide technical support to end-users, including troubleshooting problems, answering questions, and providing guidance on how to use software and hardware effectively.
• Manage security: IT and Syspro Specialists must be able to manage security protocols to protect company data and systems from cyber threats and unauthorized access.
• Develop and implement IT policies: IT and Syspro Specialists are responsible for developing and implementing IT policies, including data backup and recovery procedures, system security protocols, and user access controls.
• Monitor system performance: IT and Syspro Specialists must be able to monitor system performance to identify potential issues and take proactive steps to prevent problems from occurring.
• Provide training: IT and Syspro Specialists must be able to provide training to IT Team/End-Users to help them understand how to use software and hardware effectively.