IT Business Applications Lead (Graaff-Reinet) at Montego Pet Nutrition

Description

• This role is at the intersection of strategy, technology, and leadership. You’ll be responsible for steering the team that manages our business applications, ensuring they’re aligned with organisational goals, impeccably integrated, and continuously evolving to meet the pace of change.

What You’ll Be Doing (a.k.a. Your Superpowers in Action):

Leadership & Strategy

• Lead, mentor, and inspire the Business Applications Team to deliver top-notch support and innovation.
• Craft and execute the Strategic Roadmap for Business Applications and Architecture.
• Establish governance frameworks, standards, and best practices for everything from data integrity to system integrations.
• Drive modern enterprise architecture principles to ensure scalability, agility, and operational excellence.

Application Management

• Oversee the administration, configuration, and maintenance of core systems—ERP, CRM, collaboration tools, analytics platforms, and beyond.
• Keep systems running like clockwork through proactive monitoring, upgrades, and maintenance.
• Partner with vendors and internal teams to ensure applications evolve with the business.
• Maintain clear, comprehensive documentation and process workflows (yes, tidy systems are happy systems).

Enterprise Architecture

• Develop and maintain the Enterprise Application Architecture Blueprint—your digital masterpiece.
• Evaluate and recommend application solutions and architectures to match evolving business needs.
• Optimise data architecture, integrations, and processes across the enterprise.
• Conduct risk assessments and ensure compliance with data, security, and regulatory standards.

Business Analysis & Stakeholder Engagement

• Act as the bridge between business and IT—turning big ideas into elegant technical solutions.
• Lead assessments, facilitate cross-functional workshops, and champion digital transformation.
• Provide expert guidance on process optimisation and innovation initiatives.

Project Delivery & Change Management

• Plan and deliver application-related projects—on time, on scope, on budget (and ideally, on applause).
• Apply structured change management to ensure smooth transitions and enthusiastic adoption.
• Establish KPIs and success metrics, and report progress to leadership with confidence and clarity.

People Management

• Guide and develop a capable, motivated team of professionals.
• Set clear expectations, provide continuous feedback, and create opportunities for growth.
• Foster a culture of communication, collaboration, and continuous improvement.

Requirements

What You’ll Bring to the Table:

• ERP Certification (NQF Level 6)
• Diploma or Degree in Software Engineering / Information Technology (NQF Level 7) and Microsoft Dynamics Certification would put you at the top of our list.
• 3+ years’ progressive experience in IT or Business Systems roles
• 3+ years in people management
• Hands-on experience with ERP systems, enterprise architecture, solution design, and project delivery (Agile or Waterfall)
• Proven experience in business analysis, process reengineering, and data-driven decision-making
• Strategic thinker with a business-first mindset
• Strong analytical and problem-solving capabilities
• Excellent communication and stakeholder engagement skills
• Detail-oriented, organised, and adaptable
• Inspiring leader who brings out the best in others
• Deep understanding of ERP, CRM, and analytics systems
• Solid grounding in systems administration, software development, and enterprise integration