IT Operations Engineer (LM) at Mediro Recruitment

Description

• Administration and Monitoring of license services incl. all server and triades, both Linux and Windows.
• License service upgrades.
• Client license tracking.
• Documentation of all processes/configuration (e.g., act toolchain, CMDB, ResolveIT, SAM).
• Lead of operation meetings.
• Coordinate external contractors.
• Support and consulting license supplier (logs, test, new releases etc.).
• Incident-, problem- and change management.
• Handling and fixing it-security issues.
• Software migration and agent distribution.
• Attendance in rolling on-call duty 24h/7.
• Investigating new platforms for license management.

Minimum Requirements

• Degree in Information Systems or equivalent experience.
• ITIL certification (advantageous).
• ITIL process knowledge and work experience (Required).
• Minimum 6 Years’ experience in an operations environment.