IT Operations Manager - JHB at Bridgestone South Africa (Pty) Ltd

Responsibilities

• Maintain and optimize local company networks and servers
• Be responsible for device and password management
• Oversee data backup and system security operations (e.g. user authorization, firewalls)
• Manage installations, upgrades and configurations of hardware and software
• Assess system performance and recommend improvements
• Resolve issues escalated by technicians and engineers
• Ensure data is handled, transferred or processed according to legal and company guidelines
• Provide support and guidance to stakeholders via help desk
• Control costs and budgets regarding IT systems
• Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses
• Develop IT policies and practices

Requirements

• Proven experience as IT Operations Manager
• Experience with system installation, configuration and analysis
• Thorough knowledge of networks and cloud computing
• Leadership and organizational skills
• Ability to manage multiple projects
• Outstanding communication skills
• Problem-solving aptitude

Required capabilities:

• Good communicator
• Excellent interpersonal skills
• Ability to communicate to different levels of the organization, technical and non-technical people.
• Have a Can-Do mentality.

Education:

• Matric/ Grade 12
• Degree/ National Diploma in IT or related field

Experience:

• Minimum of 2-3 Years’ experience in IT or related field
• Understanding and knowledge of digital concepts,
• Power Automate
• MS Teams Knowledge
• Management Issue
• Experience with Network Monitoring tools
• Process Mapping.
• Fair knowledge of key concepts within the digital sphere
• Ability to understand new technologies and the application of the technology
• Fair understanding and knowledge of websites and navigation