IT Support Engineer (Fixed Term =Contract: 4 Months Matdernity Replacement ) at National Health Laboratory Services

Minimum Requirements and Key Competencies

• 3-year diploma or a degree in IT 
• ITIL Foundation certification 
• MCSA Certification (desirable) 
• CompTIA A+
• 3 years’ Work experience in an IT environment
• 2 years in Desktop Hardware and software support in a customer service environment 
• 1-year mobile device support experience
• Knowledge of desktop hardware and software applications 
• Basic Knowledge of Mobile Operating Systems 
• Knowledge of
• Desktop Operating Systems 
• Knowledge of multi-functional printers
• Excellent knowledge of PC and desktop hardware 
• Excellent knowledge