Junior Credit Controller at Melomed Private Hospitals

• The Junior Credit Controller is responsible for helping the company manage customer debts. They coordinate the debts of existing customers, help facilitate the collection of debts from said customers and manage any new requests for credit.

Job Description

• Manage the age analysis to ensure accurate tracking and effective management of accounts.
• Follow up and collect outstanding debt from the medical aid schemes, insurers, patients, members, and guarantors.
• Ensure accurate billing of claims according to scheme rules and agreements.
• Prepare documentation for all refund requisitions.
• Process medical aid remittances accurately and address short payments promptly.
• Liaise with medical aid schemes and patients to address account queries and resolve shortfalls.
• Maintain accurate and up-to-date records to provide feedback on the collection status and relevant collection notes of each account.
• Promptly address and resolve queries from both internal and external stakeholders in a professional and effective manner.
• Complete daily additional functions accurately.
• Adhere to company policies and procedures and uphold the image of the company in a professional manner.

Job Requirements

• Grade 12
• Must have credit control experience
• Experience in a healthcare environment
• Knowledge of the NHN Billings Guidelines
• Ability to work within a pressurised environment
• Computer proficiency
• Drive and energy
• Excellent verbal and written communication skills
• Problem-solving, analysis and judgement
• Excellent attention to detail