Junior Desktop Engineer at Exigent Group Limited

Responsibilities:

• Installation, managing and troubleshooting Windows Servers, Desktops, Laptops and Mac laptops
• Installation and troubleshooting of Windows operating system issues
• Installation and management of client required software and provide support for the same locally and remotely
• Installation of MS office 2016 and configuring outlook on windows and Mac desktops and laptops
• Knowledge of windows AD server and DHCP, DNS and WSUS servers
• Knowledge of MS Exchange Server administration, and office 365
• Windows Active Directory user and group creation, and mailbox creation
• Installation, administration of corporate Endpoint Security Solution. (MacAfee)
• Knowledge of LAN, WAN and Network Switches. (Layer 3 and Layer 2)

Basic troubleshooting Knowledge

• Knowledge of troubleshooting Hardware/Network/Application related issues locally and remotely
• Installation, administration network printers
• Services desk call resolution within agreed SLAs
• Knowledge of virtualization – Microsoft Hyper-V
• Knowledge of helpdesk ticketing system
• Strong communication skill to interact with global IT team for support

Requirements

• 1 year of experience in a similar position
• Bachelor’s degree in computer science
• Technical Certification: MCSA 2016 is mandatory

Benefits

This role offers great growth, training, challenge as well as a positive energetic environment with exposure to international markets and clients.