Junior Desktop Technician at Rise Recruiting Agency

• Our client in the Online Retail space based in Gauteng, Sandton is seeking a skilled Junior Desktop Technician to join their IT team. The successful candidate will provide technical support for Windows desktops, VoIP phones, LAN cabling, network printers, and Office 365.

Job Description

• The ideal candidate will have at least 2 years of experience in desktop support and possess A+ and N+ qualifications.

 Key Responsibilities:

• Provide technical support for Windows 7 and 10 desktops, including installation, setup, and troubleshooting
• Install, set up, and maintain VoIP phones
• Install, test, and troubleshoot Cat5E LAN cabling
• Configure and maintain Layer 3 network/switch settings
• Install and troubleshoot network printers
• Provide support for Office 365 (advantageous)
• Work in a high-pressure environment and meet deadlines
• Work every second Saturday

Job Requirements
Requirements:

• A+ qualification
• N+ qualification
• At least 2 years of experience in Windows desktop support
• Experience with VoIP phone installation, setup, and maintenance
• Knowledge of Cat5E LAN cabling and troubleshooting
• General knowledge of Layer 3 network/switch setup and maintenance
• Experience with network printer installation and troubleshooting
• Office 365 knowledge (advantageous)

Skills:

• Strong technical skills in desktop support
• Excellent problem-solving and analytical skills
• Good communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Team player with a positive attitude