Junior Key Account Manager - Western Cape at Flash Group

Responsibilities:

• Assist in the management, development & growth of existing accounts.
• Assist in effective service delivery and customer satisfaction.
• Actively monitor progress of account and feedback to the business.
• Assist with severity issues or issue escalations when required.
• Collaborate with internal resources to ensure execution and delivery of account requirements and objectives.
• Monthly forecasting, allocations and reporting.
• Assist in managing marketing activities and internal flow processes.
• Ensure a thorough understanding of the various Flash product agreements, including commercials and all amendments, as well as the operating procedures.
• Build and maintain professional relationship with business partners and all internal stakeholders. 
• Assist in increasing brand presence continuously by helping senior key account managers grow the Flash products through influence at traders and on customer level.
• Provide input into innovative promotional planning and assist with achieving targets.
• Collect and collate competitor information, generating information and provide feedback and recommendations to stakeholders.
• Learn from senior key account managers to develop skills and knowledge required to advance in the role
• Support key account managers in managing client accounts by updating databases, preparing reports, and conducting research on client needs and market trends.
• Provide administrative assistance such as scheduling meetings, preparing presentations, drafting correspondence, and organizing files related to key accounts.
• Demonstrate proficiency on all required systems and access of information pertaining to account management. 
• Assist in developing and implementing products and services
• Monitor and analyze account performance data
• Assisting the management of accounts
• Participate in client meetings and presentations
• Identify and pursue new business opportunities within existing accounts

Minimum Requirements: 

• 0 - 2 Years experience
• Matric
• Relevant Tertiary Qualification will be an advantage
• Valid drivers license and own transport
• Ability to form and maintain relationships
• Customer facing presentation skills
• Exposure to managing finance, specifically budgeting

Behavioural skills & Attributes:

• Collaborative 
• Professional
• Friendly
• Confident
• Independent way of working
• Ambitious 
• Ability to plan ahead 
• Innovative and forward thinking
• Fast learner