Call Centre Agent II at Santam Insurance January, 2026

Oops! It seems this job from Santam Insurance has expired
View current and similar jobs below

- Call Centre Agent II at Santam Insurance
- View Jobs in Insurance / View Jobs at Santam Insurance
Posted: Jan 9, 2026

Deadline: Not specified
- Save
- Email
- @gmail.com
- @yahoo.com
- @outlook.com
Santam Limited is the largest short-term insurer in South Africa, with a market share in excess of 22%, providing short-term insurance products through broker networks and direct sales channels. The company was established in 1918 and offers personal, commercial, and corporate insurance solutions. Santam is a subsidiary of Sanlam Limited and has been listed ...
Read more about this company

Call Centre Agent II
- Job Type Full Time
- Qualification Bachelors , Matric , National Certificate
- Experience 3 - 5 years
- Location Gauteng
- City Johannesburg
- Job Field Customer Care
What will you do?
- Responsible for inbound/outbound telephonic communication with client base. Ensures the quality of service exceeds customer expectations and establishes constructive relationships with client base.
- Utilises IT system accurately and ensures that all queries are answered effectively. Refers calls to appropriate departments only if unable to solve query appropriately. Deals with more complex queries, which often entail amendments to payments made.
- Provides accurate product information to clients in line with standards and protocols and may have supervisory responsibilities.
What will make you successful in this role?

Qualification and Experience
- Degree or Diploma or Grade 12 with 3 to 5 years related experience.
Knowledge and Skills
- Customer Service
- Administration
- Quality, compliance and accreditation
- Team Support
Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Santam Insurance on careers.sanlamcloud.co.za to apply

Build your CV for free. Download in different templates.
Share
- Save
- Email
- Report
Send your application

Your Name Your Email Your Phone Number Your Current Location Subject of your Application Your cover letter
Attach your CV/Doc

View All Vacancies at Santam Insurance Back To Home

Related Companies Hiring Now

Career Advice

Common CV Mistakes Career Changers Make Are you looking to change careers? Discover the most common CV mistakes career changers make so you can avoid them.
20 Initiatives to Boost Employee Engagement Are you struggling with improving employee engagement at work? This article covers everything from better communication to building a strong workplace culture.
30 Common Interview Mistakes to Avoid This piece examines 30 of the most common mistakes applicants make at interviews, so you know how to better avoid them.
How to Explain Employment Gaps Without Hurting Your Chances in 2025 (With Examples) Worried about employment gaps in your CV? Learn effective ways to explain them with examples for all types of gaps.

View All Career Advice

Send this job to a friend

Did you notice an error or suspect this job is scam? Tell us.

Call Centre Agent II at Santam Insurance

Call Centre Agent II

Method of Application

Send your application

Related Companies Hiring Now

Career Advice

Send this job to a friend

Did you notice an error or suspect this job is scam? Tell us.

Call Centre Agent II at Santam Insurance

Call Centre Agent II

Method of Application

Send your application

Related Companies Hiring Now

Career Advice

Subscribe to Job Alert