Key Account Manager - Pharmaceutical at Mayfly Agri (Pty) Ltd

• An established international chemical distributor is actively seeking an experienced Key Account Manager to manage pharmaceutical product distribution, customer relationships, market analysis, stock control, and sales support, driving business growth and operational efficiency.

Minimum requirements for the role:

• Must have a relevant tertiary science qualification
• Minimum 4-6 years relevant sales experience
• Experience and knowledge of regulatory requirements in the pharmaceutical industry is essential
• Experience in a multinational company on operational level will be an advantage
• Must have in-depth knowledge of functional raw materials
• Resilient, solution-focused, able to multi-task under pressure, and highly self-motivated
• Be a team player, supporting colleagues and collaborating effectively to achieve team success
• Must be highly numerate, comfortable working with numbers, spreadsheets, and percentages, and able to prepare quotes, place orders, and identify discrepancies
• Excellent written and verbal communication skills
• Must be computer literate
• Willingness to travel regionally and within Sub-Saharan Africa to visit customers, as well as internationally to attend supplier training

The successful candidate will be responsible for:

• Distributing raw materials into the pharmaceutical segments.
• Maintaining the existing customer base while identifying new opportunities.
• Developing and expanding product segments with strategic importance.
• Creating and submitting offers, including taking responsibility for pricing.
• Independently processing customer inquiries, including handling complaints.
• Providing technical advice to customers on formulation development, including appropriate sampling.
• Analyzing markets, including customers, products, competitors, and application areas.
• Maintaining reports and documentation in the CRM system (Salesforce).
• Managing budget and requirements planning.
• Collaborating and participating in trade fairs and customer seminars as sales promotion measures.
• Managing stock by working closely with Principal Managers to ensure optimal stock levels.