Key Account Manager at Raizcorp

Job Description

• Do you thrive on relationships, results, and making a meaningful impact?  At Raizcorp, we are on the hunt for an exceptional Key Account Manager (KAM) - someone who knows how to build client loyalty, grow account revenue, and connect the dots between data, strategy, and heart. If you love nurturing client relationships, unearthing new opportunities, and helping businesses grow, this is your next role.
• This is not a passive account maintenance role. You will be the go-to for a portfolio of high-value corporate clients. Your mission? Keep them happy, show them results, and make sure they renew - and renew again. You will drive retention, upselling, and cross-selling by building deep, trusting relationships, and delivering real, visible value.
• From delivering quarterly presentations to arranging meaningful touchpoints, your job is to make sure every client feels seen, understood, and fully serviced.

Your daily tasks in this role:

• Build and nurture relationships with key clients through regular meetings and updates.
• Deliver clear, confident presentations on programme impact and ROI.
• Ensure client contract renewals are secured and growth opportunities are explored.
• Facilitate introductions between clients and entrepreneurs.
• Coordinate and deliver all programme reports, verification packs, and branding items.
• Log and track all activity in our CRM system (Salesforce) - because if it is not logged, it didn’t happen.
• Manage ad hoc client requests with speed, grace, and professionalism.
• Be the face of Raizcorp at entrepreneurial cohort graduations, client sessions, and other strategic touchpoints.

The experience you will need to apply:

• 10+ years' experience in sales, with at least 4 years in key account management.
• 5+ years of experience in solution sales to corporate clients.
• Strong facilitation skills - you should own the boardroom.
• Comfort with data, presentations, and project management.
• Excellent CRM discipline and Microsoft Office skills.
• The proven ability to juggle multiple moving parts without dropping the ball.
• A deep love for people and a genuine interest in their growth.
• Thick skin, a growth mindset, and enough grit to run a marathon.
• Experience in Salesforce an advantage.  
• Your own reliable vehicle with a valid driver’s license.
• Minimum matric level qualification. 
• A degree in marketing / business advantageous.