Key Accounts Manager (Gauteng) at Ellahi Consulting

EDUCATION / MINIMUM REQUIREMENTS / EXPERIENCE

• Grade 12 / Matric
• MS Office / Excel

Preferred Qualifications:

• 3-year Degree or Diploma in Sales and Marketing
• 3-year Degree in Business Administration
• RE Qualification
• FAIS Accreditation

Experience:

• Minimum of 3 to 5 years’ sales (KAM) experience
• Fully bilingual in English and ideally Afrikaans
• Intermediate level MS Office
• Motor industry experience at dealer level essential with an understanding of dealer operations
• Firm understanding of the regulatory environment: FAIS, CPA, POPIA
• High levels of performance achievement and a natural drive for results
• Effective negotiation & communication skills
• Sound analytical & decision-making skills
• Multi-tasking ability
• Intercultural adaptability and sensibility (cultural sensitivity)
• Coaching skills, and strong presentation skills
• Proactive approach to problem-solving and high levels of initiative
• Good management and time management skills (planning & organizing)
• Adaptability to change and complex situations
• Dealing with high levels of pressure
• Emotional intelligence
• Must be deadline-driven

OTHER REQUIREMENTS:

• Energetic
• Ability to work under pressure
• Accuracy / attention to detail
• Honesty, reliability & integrity
• Confident
• Good communication skills at all levels within the organisation
• Ability to effectively handle challenging situations
• Self-starter / self-motivated
• Business initiative
• Problem solver
• Ability to lead and not follow
• Resilient
• Clear credit and criminal record
• Valid driver’s license

DUTIES / RESPONSIBILITIES:

• Drive and deliver sales targets.
• Adhere to standard operating procedures within the area of accountability.
• Build and maintain stakeholder relationships for the purpose of advancing the company's market share within each channel in the area of operation.
• Conduct ongoing market and competitor research to develop initiatives in line with trends.
• Training and development of staff at dealership level – Product Knowledge, Selling Skills.
• After-sale dealer support in respect of policy administration.
• Efficiently and effectively maintain SLAs for each aspect of the policy life cycle to the dealer network, and the end customer, creating a culture that meets and exceeds expectations.
• Maintain a superior, and professional level of customer service.
• Fulfill various administrative duties in preparation for monthly delivery, and presentation of sales targets.
• Travel.