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  • Posted: Feb 20, 2025
    Deadline: Not specified
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  • We at Ellahi Consulting, are committed to deliver sound conceptual thinking and excellent customer centric results from design through to delivery and post implementation support, as fit-for-purpose and practical solutions are important to us. We offer over 20 years of experience within the recruitment, talent management and organisation development domain. ...
    Read more about this company

     

    Quality Assurance Manager

    Job Purpose:

    • Develop, update, improve, implement, and maintain Food Safety and Development systems.
    • Oversee the development of new products from concept to launch.

    Qualifications Needed:

    • Minimum Bachelor’s degree in Food Science, Food Technology, or a similar field.
    • Computer and computerized Food Safety program literate.

    Experience/Skills Required:

    • 5-10 years of progressively responsible experience in quality assurance or a related field.
    • 5-7 years of experience in a leadership role, managing teams and overseeing quality assurance processes.
    • Strong knowledge of risk management, risk identification, and risk-based testing.
    • Experience with regulatory compliance issues and working with NCRS.
    • In-depth knowledge of food safety programs (e.g., FSSC22000, ISO22000, BRCS, IFS, SANHA).
    • Familiarity with industry standards and regulations.
    • Experience in the seafood industry is advantageous.
    • Experience with continuous improvement practices and industry-recognized best practices is advantageous.
    • Minimum intermediate MS Office skills are required.

    Key Personal Attributes & Competencies:

    • Excellent written and verbal communication skills.
    • Able to effectively communicate with staff at all levels.
    • Team player.
    • Ability to conduct research and analyze data.
    • Honesty, Integrity & Reliability.
    • Strong attention to detail.
    • Problem-solving skills.
    • Critical thinking capabilities.
    • Ability to exercise sound judgment in decision making.
    • Apply urgency to all tasks, ensuring prompt fault reporting and problem resolution.
    • Self-motivated and confident; capable of working with little supervision.
    • Strong multitasking abilities.
    • Ability to work under pressure and meet deadlines.
    • Good time management skills.
    • Must have own transport.

    Key Responsibilities:

    Day-to-Day Requirements:

    • Ensure product quality aligns with customer expectations.
    • Maintain adherence to national and international standards.
    • Conduct GMP checks and address findings promptly.
    • Provide technical expertise for defect identification.
    • Perform additional duties as assigned.

    Staff Management:

    • Oversee Quality staff across all cold stores and shifts.
    • Ensure proper performance and documentation by Quality Controllers, identifying training needs as required.
    • Monitor staff performance and generate statistical reports.

    New Product Development & Artwork Approvals:

    • Lead product development from concept to launch.
    • Source ingredients for new products.
    • Coordinate the development and approval of artwork and labels.
    • Manage retail and food service artwork and label approvals.
    • Ensure compliance with regulatory requirements.
    • Collaborate with marketing and design teams to ensure compliance.
    • Review existing artwork for compliance.

    Specifications:

    • Draft and maintain specification reports.
    • Review and amend specifications annually or as needed.

    Regulatory Compliance:

    • Interpret and apply all industry-related standards, regulations, and Codex Alimentarius.

    Food Safety Review Requirements & Audits:

    • Develop, implement, and maintain a robust Food Safety Management System (HACCP, GMP, Operational PRPs, TACCP, VACCP, MSC, etc.).
    • Ensure readiness for third-party audits and address non-conformances raised during audits for all cold stores.
    • Lead food safety meetings and audits, ensuring third-party audit readiness.

    Quality & Product Compliance:

    • Liaise with retail, wholesale, key accounts, and food service regarding quality standards and assist with evaluations as required.
    • Ensure all quality-related reports (inbound and outbound) are completed promptly.
    • Analyze and review trend analysis, providing feedback on client, customer, and consumer complaints and non-conformances.
    • Implement corrective and preventative measures where required.
    • Conduct benchmarking exercises and manage product recalls if necessary.
    • Serve as a technical liaison between various stakeholders (e.g., regulatory bodies and the company).
    • Conduct risk assessment audits and inspect consignments.
    • Conduct supplier visits and audits for compliance.
    • Review and address complaints and non-conformances.
    • Provide feedback on trends and corrective measures.

    Implementation and Management of Computerized Quality Control and Food Safety Program:

    • Lead the implementation, structuring, and maintenance of a computerized safety program, ensuring compliance with industry standards and regulatory requirements.

    Additional Responsibilities:

    • Possess a basic finance background to manage departmental budgets.

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    Engineer

    Essential requirements: 

    • Mechanical OR Electrical Engineering qualification 
    • 5-10 Years of working experience 
    • Heavy metal industry experience (Strong preference) 
    • Iron Making, Blast furnace and Sinter Plant experience

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    Car Rental Agents - Hatfield

    Essential requirements – PLEASE DO NOT PURSUE YOUR APPLICATION IF YOU DO NOT MEET THE CRITERIA BELOW

    • Matric (matric certificate to be produced)
    • Non expired Code 8 driver’s license (must be able to produce a copy)
    • SA ID (must be able to produce a copy)
    • 2 years working experience in a customer facing role
    • Must be sales / target driven
    • Computer literacy
    • Able to get to work with your own transport or reliable transport in order to be punctual with your shifts
    • Able to work shifts, weekends and public holidays (rotational shifts)
    • Must wear the uniforms provided  (the company pays 50% and 50% to be paid by the employee over three months

     Key Responsibilities:

    • Customer Service: Assist customers in renting vehicles by providing information on available options, rates, and waivers. Ensure excellent customer service throughout the rental process.
    • Reservation Management: Handle customer reservations, including booking vehicles, confirming details, and coordinating pick-up and drop-off schedules.
    • Vehicle Inspection: Conduct thorough vehicle inspections before and after rentals to document any damages or issues, ensuring accurate records and timely maintenance.
    • Rental Agreement: Prepare rental agreements, explain terms and conditions, and obtain necessary documentation such as driver's licenses and payment information.
    • Problem Resolution:Address customer inquiries, concerns, and complaints professionally and efficiently, finding appropriate solutions and escalating issues if necessary.
    • Qualifications: Customer Service Skills: Strong interpersonal and communication skills to provide exceptional customer service and handle customer interactions effectively.
    • Experienced in the industry: A good understanding of rental procedures, vehicle types, and reservation systems.
    • Attention to Detail: Ability to conduct thorough vehicle inspections, accurately complete paperwork, and ensure precise billing and record-keeping.
    • Computer Proficiency: Familiarity with computer systems, process payments, and generate reports.
    • Brand Ambassador: Well-presented and well-groomed at all times with good verbal and written communication skills, a highly professional demeanor
    • Adaptability: Capacity to work in a fast-paced environment, handle multiple tasks simultaneously, and adapt to changing priorities and customer needs.
    • Valid Driver's License: A valid driver's license is required for this position.

     

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    Creditors Clerk

    Requirements: 

    • Relevant qualification 
    • +/- 5 years of experience in accounts 
    • Proficient in Excel 
    • Able to adjust on new systems 
    • Own Transport 

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    Junior Bookkeeper- Accounts Clerk

    Requirements: 

    • +/- 2 year experience in similar role 
    • Sage Pastel experience
    • Knowledge on debtors, creditors, invoicing and purchase orders
    • own car/transport

    Other requirements:

    • Microsoft excel knowledge 
    • Good communication skills
    • Timeous
    • Able to work under pressure
    • No criminal record
    • Please note: A polygraph test will be conducted by the company as part of the recruitment process 

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    Customer Service Coordinator

    Core Purpose of the Role:

    • The core purpose of this position is to provide accurate, timeous support and service to the sales department.

    Key Deliverables and Outputs:

    • Assist sales representatives with onboarding new customers.
    • Develop a thorough understanding of the services offered, along with auction and terms and conditions.
    • Provide technical and non-technical assistance and support to customers and the sales team.
    • Schedule training with new and existing dealers in collaboration with the Training Facilitator.
    • Follow up with customers to ensure queries have been resolved.
    • Liaise with the FICA team regarding the FICA status.
    • Provide customers with updates on system terms and conditions, as well as auction terms and conditions.
    • Assist sales representatives with resolving all TransUnion queries.
    • Monthly ad hoc administration and reports.

    Academic Qualifications

    Essential:

    • Grade 12
    • Unendorsed driver’s license
    • Own reliable transport
    • Willingness to work flexible hours
    • Automotive industry experience (Advantage) 

    Work Experience

    Essential:

    • 3-5 years in the motor industry in the same or similar position
    • Proven track record with contactable references

    Advantageous:

    • Relevant sales courses

    Knowledge

    Essential:

    • Understand finance principles and customer service
    • Good understanding of the motor vehicle sales cycle

    Skills

    Essential:

    • Computer literacy: Word, Excel, and Outlook
    • Technologically sound
    • Basic math skills
    • People person, consumer relations
    • Ability to deal with customers and colleagues
    • Crisis management, works well under pressure
    • Administrative skills
    • Information management and reporting skills
    • Planning, organizing, time-oriented
    • Problem analysis and problem solving
    • Great verbal and communication skills
    • Teamwork
    • Ability to develop, foster, and maintain good relationships
    • Good listening skills
    • Attention to detail
    • Reliable, flexible, and adaptable

    Personal Attributes

    Essential:

    • Friendly disposition
    • Assertiveness
    • Good interpersonal relationships
    • Ability to work under pressure
    • Career maturity

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    Skills Development Facilitator

    Introduction:

    • We are seeking a dynamic and results-driven Skills Development Facilitator to oversee and implement the company’s learning and development initiatives. The successful candidate will be responsible for ensuring compliance with Skills Development legislation, coordinating training programs, facilitating employee development, and driving a culture of continuous learning in alignment with the company's strategic goals

    Minimum Requirements:

    • Grade 12 or equivalent qualification
    • Relevant NQF 7 or higher qualification in Human Resources, Training & Development, or related field
    • Skills Development Facilitator accreditation (highly advantageous)
    • Valid, unendorsed driver’s license and ability to travel to various regions when required
    • Knowledge of LMS platforms (advantageous)

    Desired Experience & Qualifications:

    • Minimum of 3 – 5 years’ experience in a Skills Development or Training role
    • Extensive knowledge of SETA processes, Skills Development Act, B-BBEE Skills Development compliance
    • Strong facilitation and presentation skills
    • Excellent verbal and written communication skills
    • High-level proficiency in Microsoft Office (Excel, PowerPoint, Word) and training-related platforms
    • Strong planning, organisational, and problem-solving abilities
    • Ability to work independently, use initiative, and meet deadlines under pressure
    • Proven ability to build relationships with internal and external stakeholders

    Duties & Responsibilities (included but not limited to):

    • Develop, implement and monitor training plans aligned with business needs and SETA requirements.
    • Manage the Workplace Skills Plan (WSP) and Annual Training Report (ATR) submission.
    • Coordinate and facilitate training initiatives, including learnerships, internships, and bursary programs.
    • Ensure compliance with Skills Development and B-BBEE requirements.
    • Identify training gaps and recommend development programs to enhance employee performance.
    • Collaborate with managers to address learning and development needs within various departments.
    • Engage with SETAs and other relevant training providers to drive skills development initiatives.
    • Track and report on training budgets, and overall impact on business performance.
    • Assist with the implementation and administration of Employee Development Programs.
    • Maintain accurate training records and ensure smooth audit processes.

    go to method of application »

    Head Legal, Governance, Ethics and Compliance

    Introduction

    • The incumbent will be responsible for managing legal, governance, ethics, and compliance within the general Compliance and Regulatory Framework, which the company needs to comply with. In addition, the role involves ensuring alignment and implementation of applicable strategies, approaches, interventions, and programs that support this regulatory framework and ethics standards throughout the business.

    Minimum requirements
    Academic Qualifications

    Essential: Relevant degree (e.g., LLB Law)
    Advantageous: Admitted attorney

    Work Experience

    • Essential: 5-10 years of experience in legal, governance, ethics, compliance, and reporting, particularly within a manufacturing regulatory framework. Proven reporting/analysis track record; professional liaison with top management.

    Knowledge and Skills

    • Understanding governance/compliance frameworks
    • Strong numerical interpretation and visual information charting skills
    • Highly developed interpersonal skills (EQ), critical thinking, multi-tasking, and project management
    • Technology and systems literacy

    Behavioral Attributes

    • Ethical conduct, clear communication, resilience under stress, decision-making ownership, and a focus on action

    Level of Decision Making

    • Decisions consider operational trends and the business plan, managing trade-offs among budget, people, and technology.

    Level of Problem Solving

    • Involves specialized and technical problem-solving.

    Job description
    Key Deliverables and Outputs

    • Establish a Compliance Framework and ethics/compliance strategies with priority policies.
    • Continuously update the regulatory universe and ensure policies and training are rolled out as required.
    • Effectively implement, maintain, and monitor the company’s Compliance Framework, ethics and compliance strategies, and priority policies. Engage business ethics and compliance champions; monitor implementation initiatives. Establish relevant governance structures and meetings. Monitor the effectiveness of compliance, governance, and ethics policies; identify areas for improvement.
    • Support compliance with corporate governance requirements, including efficient Board and Committee meetings.
    • Manage policies and procedures, ensuring effective roll-out of new priority policies. Establish reliable systems, processes, and controls for compliance and governance. Develop training and awareness materials. Facilitate training and implementation of new policies and ongoing awareness for existing policies.
    • Assess and mitigate ethics and compliance risk.
    • Take ownership of DRAB reporting, including procurement compliance and ABC training across the business.
    • Assist auditors with ethics and compliance audits; address findings and facilitate actions required.
    • Attend and administer relevant committees, including Ethics and Compliance, Risk and Sustainability, and others as appropriate. Prepare consolidated management reports on legal, governance, ethics, and compliance.
    • Provide governance and compliance guidance to the business, supporting opportunities like acquisitions and disposals.

    Fulfill duties as Privacy/Information Officer regarding POPIA and PAIA, including:

    • Ensuring compliance and assisting the Information Regulator.
    • Developing and maintaining a compliance framework.
    • Conducting personal information impact assessments.
    • Creating a PAIA manual and internal measures for information processing.
    • Facilitating awareness sessions and submitting annual PAIA reports.
    • Provide legal advice on contractual and litigation matters to the Executive and Management Team.
    • Drive a culture of continuous improvement and innovation by understanding operational and functional needs.

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    Key Accounts Manager (KZN)

    EDUCATION / MINIMUM REQUIREMENTS / EXPERIENCE

    • Grade 12 / Matric
    • MS Office / Excel

    Preferred Qualifications:

    • 3-year Degree or Diploma in Sales and Marketing
    • 3-year Degree in Business Administration
    • RE Qualification
    • FAIS Accreditation

    Experience:

    • Minimum of 3 to 5 years’ sales (KAM) experience
    • Fully bilingual in English and ideally Afrikaans
    • Intermediate level MS Office
    • Motor industry experience at dealer level essential with an understanding of dealer operations
    • Firm understanding of the regulatory environment: FAIS, CPA, POPIA
    • High levels of performance achievement and a natural drive for results
    • Effective negotiation & communication skills
    • Sound analytical & decision-making skills
    • Multi-tasking ability
    • Intercultural adaptability and sensibility (cultural sensitivity)
    • Coaching skills, and strong presentation skills
    • Proactive approach to problem-solving and high levels of initiative
    • Good management and time management skills (planning & organizing)
    • Adaptability to change and complex situations
    • Dealing with high levels of pressure
    • Emotional intelligence
    • Must be deadline-driven

    OTHER REQUIREMENTS:

    • Energetic
    • Ability to work under pressure
    • Accuracy / attention to detail
    • Honesty, reliability & integrity
    • Confident
    • Good communication skills at all levels within the organisation
    • Ability to effectively handle challenging situations
    • Self-starter / self-motivated
    • Business initiative
    • Problem solver
    • Ability to lead and not follow
    • Resilient
    • Clear credit and criminal record
    • Valid driver’s license

    DUTIES / RESPONSIBILITIES:

    • Drive and deliver sales targets.
    • Adhere to standard operating procedures within the area of accountability.
    • Build and maintain stakeholder relationships for the purpose of advancing the company's market share within each channel in the area of operation.
    • Conduct ongoing market and competitor research to develop initiatives in line with trends.
    • Training and development of staff at dealership level – Product Knowledge, Selling Skills.
    • After-sale dealer support in respect of policy administration.
    • Efficiently and effectively maintain SLAs for each aspect of the policy life cycle to the dealer network, and the end customer, creating a culture that meets and exceeds expectations.
    • Maintain a superior, and professional level of customer service.
    • Fulfill various administrative duties in preparation for monthly delivery, and presentation of sales targets.
    • Travel.

    go to method of application »

    Key Accounts Manager (Gauteng)

    EDUCATION / MINIMUM REQUIREMENTS / EXPERIENCE

    • Grade 12 / Matric
    • MS Office / Excel

    Preferred Qualifications:

    • 3-year Degree or Diploma in Sales and Marketing
    • 3-year Degree in Business Administration
    • RE Qualification
    • FAIS Accreditation

    Experience:

    • Minimum of 3 to 5 years’ sales (KAM) experience
    • Fully bilingual in English and ideally Afrikaans
    • Intermediate level MS Office
    • Motor industry experience at dealer level essential with an understanding of dealer operations
    • Firm understanding of the regulatory environment: FAIS, CPA, POPIA
    • High levels of performance achievement and a natural drive for results
    • Effective negotiation & communication skills
    • Sound analytical & decision-making skills
    • Multi-tasking ability
    • Intercultural adaptability and sensibility (cultural sensitivity)
    • Coaching skills, and strong presentation skills
    • Proactive approach to problem-solving and high levels of initiative
    • Good management and time management skills (planning & organizing)
    • Adaptability to change and complex situations
    • Dealing with high levels of pressure
    • Emotional intelligence
    • Must be deadline-driven

    OTHER REQUIREMENTS:

    • Energetic
    • Ability to work under pressure
    • Accuracy / attention to detail
    • Honesty, reliability & integrity
    • Confident
    • Good communication skills at all levels within the organisation
    • Ability to effectively handle challenging situations
    • Self-starter / self-motivated
    • Business initiative
    • Problem solver
    • Ability to lead and not follow
    • Resilient
    • Clear credit and criminal record
    • Valid driver’s license

    DUTIES / RESPONSIBILITIES:

    • Drive and deliver sales targets.
    • Adhere to standard operating procedures within the area of accountability.
    • Build and maintain stakeholder relationships for the purpose of advancing the company's market share within each channel in the area of operation.
    • Conduct ongoing market and competitor research to develop initiatives in line with trends.
    • Training and development of staff at dealership level – Product Knowledge, Selling Skills.
    • After-sale dealer support in respect of policy administration.
    • Efficiently and effectively maintain SLAs for each aspect of the policy life cycle to the dealer network, and the end customer, creating a culture that meets and exceeds expectations.
    • Maintain a superior, and professional level of customer service.
    • Fulfill various administrative duties in preparation for monthly delivery, and presentation of sales targets.
    • Travel.

    go to method of application »

    HVAC site representative

    KNOWLEDGE, SKILLS, AND REQUIREMENTS:

    • Matric
    • Minimum 2 years’ experience within HVAC industry
    • Proven knowledge in the installation of ducting, ventilation and related HVAC equipment, piping, etc.
    • Knowledge of OHSACT and SHE quality requirements
    • Ability to interpret and comprehend building/engineering drawings an advantage.
    • Experience in Project/Site Management
    • Ability to work independently and in a high-pressure environment.
    • Intermediate Microsoft Office skills (Outlook, Word, and specifically Excel).
    • High attention to detail
    • Ability to multitask.
    • Strong administrative and organization skills
    • Performance-driven, ability to plan, organize and put into action through workers/sub-contractors.
    • Strong and professional verbal and written communication
    • Effective planning and time management
    • Valid driver’s license

    RESPONSIBILITIES:

    Site Control:

    • HVAC projects/installations are completed within standards of good practice and as per industry-accepted standards.

    Supervise and control of project/job sites, which includes but is not limited to:

    • Multiple sites simultaneously.
    • Material, supplies, equipment, and labour so that costs are reduced, and high quality of installation and cost control are maintained in line with job allowance.
    • Effective planning and supervision of sub-contractors undertaking the installations/site-specific jobs, maintaining high levels of productivity while ensuring high installation quality.
    • Health and Safety practices are adhered to within the OHSACT and SHE framework. Site safety files are updated and managed accordingly.
    • System commissioning/testing (record of air readings, etc.) and handover.
    • Maintain effective communication with Procurement and Stores departments to drive efficiencies and to ensure no supply delays are incurred and existing stockholding is verified.
    • Ensure appropriate equipment is maintained in line to perform your required duties (i.e., laptop, cell phone, diary, PPE, tape measure, etc.).

    Administration:

    • Keep Project Manager up to date with regard to site progress, delays, possible coordination issues, etc.
    • Liaise with the main contractor/client and maintain a professional relationship between the company and the customer.
    • All variation orders (VO’s) / omissions to be brought to the attention of the Project Manager and Project Administrator via email within 24hrs of being made aware of the VO/omission and ensure that the relevant official SI is obtained from the main contractor/engineer/authorized client representative.
    • Maintain an up-to-date physical site file per job/project/installation retaining all authorized supplier quotes, specifications, project-related documentation, mandatory agreements, etc.
    • This file must also record all notes taken from all site inspections/visits/meetings, recording the date, time, and attendees present. All points discussed/recorded with site attendees to be followed up/actioned timeously and communicated via email weekly to the respective site contacts (i.e., customer/engineer/project manager/architect, etc.).
    • Preparation of and submission of shop drawings and O&M manuals for projects.
    • Maintain effective written and verbal communication with both internal staff and external customers where applicable. Weekly project/installation/job progress reports are communicated verbally and in writing to the Project Manager and Projects Director.
    • All administrative work is organized, up to date, and easily referenced (i.e., email communication, job/project admin filed in a legible manner).
    • Maintain professional and respectful internal and external relationships.

    go to method of application »

    Debtors Clerk

    Requirements:

    • Fully Bilingual (English & Afrikaans)
    • Good communication skills
    • Good interpersonal skills
    • Ability to work under pressure and prioritize
    • Excellent professional work standard
    • Good time management & organizational skills
    • Must be adaptable
    • Out-of-the-box thinker
    • Must be able to handle pressure

    Qualifications/Skills:

    • Matric (with Mathematics and Accounting)
    • Accounting qualification will be advantageous
    • General computer literate at least intermediate level (Windows, MS Word, and Excel)

    Experience Needed:

    • 3-5 years relevant experience in FMCG essential
    • SAP experience – advantageous
    • Experience in dealing with debtors book in excess of R 100 million

    Key Responsibilities:

    • Handling debtor’s book of approximately R 100 million
    • Capturing Journals
    • Capturing Bank statements
    • Ensuring collections are done
    • Monitor customer account details for non-payments
    • Investigate and resolve Customer queries in a timely manner
    • To accurately process Customer invoices in the accounting system
    • Various portal submissions
    • Follow up on claims - Process Claims and Price adjustments
    • Full function from invoice to payments
    • Monthly reconciliation and sending of customer statements
    • Filing of invoices
    • Experience in big retail debtors accounts (PNP / Shoprite Checkers / Vector) essential
    • Extensive experience in reconciliation of accounts
    • Report on all significant overdue to AR manager weekly
    • Any adhoc requirements

    Method of Application

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