Key Accounts Manager: Retail at Southern Oil (Pty) Ltd

Description 

• To take full responsibility for the development and performance of all sales activities in the retail segment and to provide leadership towards the achievement of maximum profitability and growth in line with the company vision and values

Responsibilities

• Must have the ability to obtain a comprehensive understanding of the political, trading, and economical environments affecting the business to ensure the right strategies are being developed and followed
• Develop quarterly selling plans in line with the strategy and goals of the company that would incorporate stretching targets for each team member’s sales objectives and optimize sales and product strategies within the foods business at large.
• Draw up sales plans per market segment. This should analyze the volume and profitability potential in the different segments
• Develop and implement the volume growth plan.
• The candidate must be a strong negotiator and an excellent face-to-face and telephone communicator.
• Contribute towards maximizing selling opportunities within the greater selling team to ensure that all sales opportunities are maximized.
• Grow business in the Retail client market segment by establishing new relationships and developing business opportunities.
• Identify, prioritize, propose, and enhance selling opportunities and solutions.
• The candidate must have exceptional planning and organizing ability.
• Set, monitor, and manage sales targets at all levels.
• Managing and growing sales profit margins and realization
• Manage sales agents and distributors to ensure that they render a cost-effective and proper service.
• Manage key accounts of product lines specified in chain stores on national level with aim to improve volumes and profitability.
• Conduct stock checks from time to time as required
• Maintain relationships between Southern Oil and our clients.
• Responsible for timely communication and feedback to customers to ensure that good client service is always maintained.
• Efficient record keeping of sales figures, and writing of business letters, quotations, and proposals.
• MRP planning and forecasting and report writing to the Sales Manager.

Health and Safety

• Participate in safety forums created by Soill for example safety meetings and safety talks.
• Follow-up on any activities assigned through safety meetings / committees / representatives / management.
• Report all safety incidents to the relevant people.
• Attend safety education and refresher programmes.
• Comply with safety policies and procedures at Soill.
• Distribute safety information as and when required.
• Wear protective clothing (where applicable) at all times

Requirements
Qualification and Experience

• Business Management diploma/ degree or BCom Degree
• At least 2 years’ experience in the management of key-accounts in the FMCG business
• Commodity sales experience is an advantage.
• Computer literacy and experience on computerized accounting packages
• Good understanding of profit and loss calculations and business finance
• Well established national customer relationships

Knowledge, Skills and Attributes

• Administrative abilities
• Ability to lead and inspire a team
• Ability to withstand pressure
• Adaptable to change
• Excellent communication skills
• Self-driven and results-oriented with a positive outlook
• Innovative merchant mindset that constantly challenges the status quo
• A natural forward planner who critically assesses own performance
• Mature and comfortable in dealing with Senior Management
• Must have the ability to be hands-on and operate at a strategic level
• Customer service orientated
• Be able to solve problems quickly and efficiently.