Learning & Capability Manager (Commercial at Philip Morris International

Your day to day

Organizational Assessment & Training Evaluation

• Continuously assess organizational needs for both soft and hard skills, as well as leadership and capability development.
• Deploy effective evaluation tools to measure the relevance and impact of development initiatives, ensuring they enhance employee engagement and skill growth.
• Enrich your evaluations by incorporating data, important metrics, and statistical analysis.
• Stay updated on the latest evaluation methods to ensure continuous improvement.
• Establish clear performance benchmarks for training programs and ensure alignment with global deployments.

Learning Strategy & Planning

• Contribute to the development of organizational training strategies aligned with business goals, fostering long-term growth and a competitive edge.
• Incorporate local and functional business priorities into learning and development plans.
• Design learning offerings that support the creation of a highly professional, agile, and successful organization with long-term potential.

Deployment & Resource Allocation

• Ensure learning programs are delivered in a timely and relevant manner by tracking their implementation and pivoting as needed.
• Set high standards for execution excellence, integrating learning initiatives into daily business activities for maximum impact.
• Allocate resources wisely to ensure critical learning elements are well-supported and budgeted for.
• Monitor budgets to ensure cost-effective use of company resources.

 Training & Development Platform Design and Continuous Development

• Design, test, and implement tailored training solutions based on organizational assessments and transformation stages.
• Continuously seek new learning solutions by monitoring trends in local and international markets.
• Streamline processes for selecting, assessing, and collaborating with training providers.
• Encourage collaboration across different teams and markets to promote the sharing of standard methodologies.

Transformation Support

• Build platforms for new ways of working, sharing findings across the organization to facilitate business transformation.
• Assess the efficiency of these platforms to ensure standard methodologies are chosen and implemented.
• Introduce innovative tools and formats to encourage knowledge sharing around transformation efforts, ensuring learning formats are engaging and impactful.

Management Support

• Provide expert support to management on the development and implementation of customized learning solutions.
• Act as a liaison between regional and central teams to test and provide feedback on new solutions and tools.

Team Development

• Lead and motivate your team to foster continuous professional growth and a culture of learning.
• Offer regular feedback and coaching to ensure your team is continuously developing and contributing to organizational success.
• Create a culture of upskilling and knowledge sharing within your team.

Practices & Procedures

• Uphold the highest standards of integrity, ensuring all learning materials and programs align with applicable laws and company policies.
• Ensure compliance with all company policies and procedures related to training, development, and new initiatives.
• Keep your team informed of relevant policy updates and ensure 100% adherence to company practices.

What You’ll Bring to the Role:

• 5-10 years of experience in sales capability development, with a proven record of delivering impactful learning strategies in global or multinational environments.
• Proficiency in developing and implementing learning programs for sales teams, with strong knowledge of modern instructional design and capability-building methodologies.
• Experience in FMCG or a related industry is a plus.
• Strong forward-thinking mindset, with the ability to define and implement learning strategies that anticipate future business needs.
• Exceptional communication, coaching, and influencing skills with the ability to work cross-functionally and build partnerships
• A data-driven approach to learning, applying insights to continuously improve program effectiveness and value.
• A passion for driving cultural transformation and building hard-working teams.
• Must be willing to travel from time to time