Learning Experience Designer (AI & Automation) at Standard Bank Group

Job Description

• We are looking for a technically strong, AI‑enabled Learning Experience Designer to help modernise how Compliance Learning is designed, built, and maintained.
• This role sits within a learning team but is not a traditional learning designer position. The focus is on building AI and automation solutions, using Microsoft Copilot, Power Automate, Power Apps, and related tools, to create efficiencies across the ADDIE lifecycle, with appropriate human oversight and governance.
• You will help shift Compliance Learning from manual, course‑centric processes to an AI‑assisted, agile, maintenance‑ready delivery model, aligned to the CCB Design & Development Strategy. 

What you will do: 

• Design and build AI‑assisted workflows to support learning analysis, storyboarding, script drafting, quality assurance, and update impact mapping.
• Develop Power Automate flows (approvals, routing, notifications, tracking) to reduce manual effort.
• Create Copilot/Copilot Studio agents and structured prompt frameworks to assist the learning team, without replacing professional judgement.
• Build simple Power Apps, dashboards, and basic reporting tools to support visibility, governance, and decision‑making.
• Embed human‑in‑the‑loop controls, versioning, and auditability into all solutions.
• Partner within the CCB team to translate real delivery pain points into practical, scalable tools.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Social Sciences or Information Technology 

Experience Required

Learning

People & Culture

• 5-7 years - Demonstrated workplace experience within the area of specialisation with evidence of contribution to the P&C practice.
• 1-3 years - Demonstrated experience working with Generative AI tools (MS Co Pilot, PowerApps etc.) and using prompt engineering techniques to deliver learning solutions

Additional Information

Behavioural Competencies:

• Articulating Information
• Checking Things
• Developing Expertise
• Embracing Change
• Establishing Rapport
• Examining Information
• Following Procedures
• Managing Tasks
• Meeting Timescales
• Providing Insights
• Team Working
• Upholding Standards

Technical Competencies:

• Decision Making
• Learning Technology
• Solution Delivery
• Solution Design and Development
• Teaming
• Workforce Insights