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  • Posted: Jun 22, 2022
    Deadline: Not specified
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  • Since our establishment in 1918, Sanlam has been a prominent part of the South African business landscape. We have always held a long-term view of how business adapts to the demands of the environment in which it operates. Today, in a dynamic world, we see an evolving set of social, economic, political and environmental imperatives that require our skilful ...
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    Life Outbound Sales Consultant: Sanlam Direct Cape (PG 7)

    What will you do?

    • Selling products telephonically
    • Achievement of sales targets and objectives
    • Adherence to Quality and Compliance processes to minimize business risk
    • Manage your quality & compliance against benchmarks to minimize business risk, with the client in mind
    • Maintain optimal operational efficiencies based on productivity measures
    • Adapt and change to fit in with changing business operational requirements
    • Resolve complaints and objections
    • Build and maintain good client relationships
    • Managing information regarding new products, rate changes, rulings, training updates etc.
    • Keep abreast of developments and trends in the Industry – self learning
    • Ensure commitment to the FAIS Fit & Proper qualification requirements

    What will make you successful in this role?

    Qualification & experience

    • Grade 12 or a relevant NQF 4 qualification
    • 2 years’ experience within a Sales Outbound Call Centre, or at least 2 years’ face to face sales experience (with targets attached to the sales)
    • Financial services experience (advantageous)

    Knowledge and skills

    • Good understanding of Financial Services Industry related legislation and regulation
    • Understanding of sales processes and servicing industry
    • Outbound Sales experience is required
    • Fluency in English and one other South African official language
    • A clear criminal and credit record
    • Commitment to the FAIS Act and meeting Fit & Proper qualification requirements
    • Willingness to work overtime

    Personal qualities

    • Selling skills
    • Computer literacy
    • Communication
    • Planning and organising
    • Building and maintaining relationships
    • Treating Customers Fairly 
    • Results Driven/Achievement orientated
    • Continuous learning
    • Tenacity

    Method of Application

    Interested and qualified? Go to Sanlam on careers.sanlamcloud.co.za to apply

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