Logistics Controller / Export & Import Controller at CSG Group

• We are seeking an experienced Logistics Controller / Export & Import Controller to oversee and coordinate all aspects of international logistics. This critical role ensures the smooth and compliant movement of goods across borders while optimizing shipping processes and maintaining accurate documentation.
• You will serve as the central point of contact for suppliers, freight forwarders, customs authorities, and internal teams, driving efficiency and operational excellence across import and export activities.

Key Responsibilities

Import & Export Operations

• Manage all inbound and outbound shipments to ensure on-time delivery.
• Liaise with freight forwarders, shipping lines, and transport providers for efficient transportation.
• Ensure compliance with all international trade laws, customs regulations, and internal policies.
• Track shipments and proactively resolve any issues or delays.
• Optimize shipping routes and minimize transportation costs.
• Apply knowledge of HS Invoicing for accurate documentation.

Customs & Compliance Management

• Prepare and verify import/export documentation (invoices, bills of lading, customs declarations, certificates of origin).
• Ensure correct HS code classification and adherence to trade compliance requirements.
• Work with customs brokers and government agencies to expedite customs clearance.
• Stay informed about regulatory changes impacting international trade and customs.

Inventory & Warehouse Coordination

• Monitor inventory levels to align with shipment schedules and business needs.
• Coordinate with warehouse teams to ensure efficient handling, loading, and storage of goods.
• Oversee packing and labeling to meet both regulatory and customer-specific standards.

Supplier & Customer Coordination

• Maintain clear and professional communication with international suppliers and customers.
• Collaborate with procurement, sales, and finance teams to streamline logistics processes.
• Address and resolve discrepancies or disputes related to shipments or documentation.

Qualifications & Experience

• Diploma or Degree in Logistics, Supply Chain Management, International Trade, or a related field.
• Minimum 3 years of experience in logistics, freight forwarding, or import/export operations.
• Solid background in customs clearance, trade compliance, and international shipping.

Skills & Competencies

• Strong knowledge of Incoterms, import/export documentation, and HS codes.
• Experience with customs platforms (e.g., SARS eFiling, Asycuda).
• Proficient in ERP and logistics software (e.g., SAP, CargoWise).
• Exceptional organizational, communication, and problem-solving abilities.
• Comfortable working under pressure and managing multiple priorities.
• Skilled in negotiation and cross-functional collaboration.

Additional Requirements

• Valid driver’s license (if required for coordination purposes).
• Customs certification is advantageous but not essential.