Manager: Branch Operations at ER24

MAIN PURPOSE OF JOB

• To manage and implement the operational strategy of ER24 at a branch level that ensure aims and objectives are met

KEY RESPONSIBILITY AREAS

• Oversee and manage the daily operational requirements of the site
• Manage site financials
• Oversee the Human Resources of the site
• Manage the Occupational Health and Safety (OHS) of the site
• Support ER24 via branch-specific marketing initiatives
• Manage a team of people

REQUIRED EDUCATION

• ESSENTIAL EDUCATION: Senior Certificate with University Entrance
• ILS Certification
• DESIRED EDUCATION: ALS Certification National Diploma in Business Management

REQUIRED EXPERIENCE

• ESSENTIAL MINIMUM EXPERIENCE:  3 years operational experience; 2 years supervisory experience
• DESIRED EXPERIENCE: 3-5  years operational experience, 2 -3  years management experience

REQUIRED JOB SKILLS AND KNOWLEDGE

• Budgeting and financial Management
• Business metrics, governance, and risk management
• Computer literate (Microsoft Office)
• Contract and service level agreement (SLA) management
• FMS (Fleet Management System), StatisticsPortal, CRS
• Funders of Healthcare
• Healthcare industry
• Industrial relations procedures and processes
• Knowledge of all EMS qualifications with the HPCSA framework
• Relevant legislative regulations
• Site based EMS environment
• Understanding of all functions and processes within a private hospital environment, and how disciplines interact with each other

Closing date: 16/12/2025