Postbank is a bank by South Africans for South Africans and like all the other renowned commercial banks in the South African market, Postbank is all about serving the South African citizens and creating lasting value. The Bank’s core function is to provide cost-effective financial services to South Africans. It views itself as a banking and financial ser...
Read more about this company
Develop, implement and maintain the Lending Operations business plan, operational models and systems to efficiently and effectively attain all set targets for high standardisation at front facing point with the required complexity at the back end
Responsible to the Lending management team to understand business process improvement opportunities, e.g. Marketing, Sales and Credit, by facilitating informational flows within and knowledge management for the business
Provide significant oversight and leadership directed towards Lending operations marketing, sales and credit lending systems, portfolio performance, and strategic business development to secure one-stop transaction completion for marketing, sales and credit departments.
Develop operational capacity using (but not limited to) BPM/ Six Sigma/ Theory of Constraints techniques to develop, maintain, monitor and improve the customer value focused processes and systems that are utilised for the purpose of understanding customers, delivering appropriate products and for maximum value for the customers
Manage stakeholder relations across the Financial services environment through communication and promotional strategies aimed at establishing collaborative partnerships and synergies with stakeholders to develop tools and mechanisms to define benchmarks, inform approaches and address common needs
Ensure that all Audit/ Board Committee/ Regulatory bodies Operations findings are resolved speedily to ensure effective governance and sound management of the Lending Business
To manage the Operations staff, including their performance objectives/ targets, identifying training needs and motivating for relevant training, and providing mentorship where appropriate
Ensure the efficient Operational management, control, compliance and reporting of the function in accordance with the stipulations of the Postbank Board, Board Sub-Committees, National Credit Regulator, company specific policies and regulations, national legislation, and Operational and Credit risk management principles, etc.
Role Requirements: Qualifications:
Degree in BCom or BSc Business/ Operations Management (NQF7).
A postgraduate qualification (NQF8) will be an advantage.
Experience:
Extensive Business Process Management experience in relevant environments, with 5 - 8 years technical experience.
Experience within the financial/ services/ retail sector required.
Gmail
Yahoomail