Manager: Forex Support at Capitec Bank

Purpose Statement

• To interpret the department business plan and be responsible for the day-to-day management of a designated function and team to deliver the objectives and goals, embed appropriate processes, practices, standards and delivery maintained high quality client service.

Experience:

• 5+yrs in a banking/fintech environment with at least 3 yrs experience in the designated function and overseeing delivery of client service and experience teams.
• Driving delivery and effective client service in a fast moving, regulated environment.
• Stakeholder management

Operational leadership and management.

• In the case of International Payments & Interbank Operations:
• International payments operations | Interbank processing[MD2.1] and banking operations | Reconciliations and financial control | Payment investigations and query handling | Interbank matching processes

Qualifications (Minimum)

• A relevant tertiary qualification in Finance or Banking

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Finance or Banking

Knowledge

• International payments operations | Interbank processing[MD2.1] and banking operations | Reconciliations and financial control | Payment investigations and query handling | Interbank matching processes

Knowledge:

• Banking systems and payment platforms
• General, operational management practices and principles
• People management practices and principles

Function specific knowledge:

In the case of International Payments & Interbank Operations:

• SA Reserve Bank Exchange Control Regulations | SWIFT standards and payment cutoff times | FX payments, clearing systems, and pricing concepts | Nostro accounts and correspondent banking | AML, sanctions, and regulatory frameworks

Skills

• Analytical Skills
• Communications Skills
• Decision making skills
• Leadership Skills
• Management skills
• Planning, organising and coordination skills