Manager, Inventory Solutions - Cape Town at DSV

Minimum Requirements:

• Matric or equivalent
• 3 Year Logistics, Engineering or Supply Chain Management Degree or equivalent Diploma

Job Related Requirements:

• Minimum 6 years' relevent experience in a Warehousing Environment
• Extensive knowledge of Inbound, Outbound, Cycle-counting and Return processes and workflows
• Proven knowledge and experience in root cause analysis and problem solving, including investigating and troubleshooting of stock discrepancies, incident reporting and CAPA reporting
• Minimum 3 years experience in Planning, Organising, Directing, Controlling and Monitoring cycle counting programs and wall to wall stock takes
• Excellent communication skills to communicate assertively at all levels internally and externally
• Minimum 3 years people management experience
• Strong attention to detail
• Ability to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads
• Sound knowledge of Supply Chain
• Commercial acument to understand inventory related contractual SLA's with clients and liability in the event of non-conformance
• Good interpersonal skills for client account management
• Good understanding of MRP and inventory management principles
• Very strong mathematical and analytical skills
• Ability to support other sites Nationally when required
• Manage audit preparation, execution and support relating to internal and client inventory audits
• Own vehicle and valid drivers license

Job Specification;

• Responsible for the inventory management and control of daily / weekly / monthly deliverables within a multi-client distribution centre, in order to consistently exceed all inventory related SLA’s with clients.

Commercial and Client Focus: 

• Understand the customer’s business 
• Understand the customer’s customer requirements 
• Develop a strong, trusting relationship with clients 
• Deep understanding of contractual SLAs & KPIs 
• Adherence to SHE compliance and responsibilities 
• Adherence to tasks not stipulated in job profile i.e., audit compliance, adhoc duties due to operational requirements. 
• Create and maintain various reports in line with KPI and contractual obligations. 
• Control, action, investigate and complete CAPA documents, if need be, this includes but is not limited to short picks, nil picks, damages, error percentages, KPI requirements, etc. 
• Complete daily system checks to ensure all data to and from the client system is working. 
• Customer inventory related queries: Ensure these are processed accurately and completely within 24 hours.

Inventory Management: 

• Proactively control the risks associated with inventory. 
• Monitor and correct the inadequate or inappropriate inventory, to meet the demands of sales e.g. stock shortage. 
• Action the high inventory levels e.g., FIFO, Obsolete and Slow-moving stock, on client request. 
• Daily system to system balancing: Manage and correct inventory movement records on WMS and ensure correction on client system so that DSV and client systems are always aligned 
• Control the security over inventory which could result in loss, theft or misappropriation, etc. 
• Plan and execute cycle counts, wall to wall counts, ABC analysis counting and various other processes in line with the KPI and contractual obligations. 
• Ensure Material Master and Bin Master is maintained, updated and actioned as required. 
• Control, quarantined and damaged stock, this includes inspections, scrapping processes, etc. 
• Ensure inventory processes are followed in operations and admin 
• Manage system enhancement process 
• Ensure Returns are processed quickly and accurately 
• Ensure virtual locations (such as Suspense) within WMS never age more than 5 days and are accurately processed. 
• Ensure CAPA is actioned on all serious and/or recurring inventory issues / queries.