Manager, Revenue and Billing, Healthcare Sandton at DSV

Main Purpose of the Role

• This role is to effectively manage all Billing resources in DSV Contract Logistic (Healthcare). Own Accuracy and Completeness of Billing as well as Revenue forecasting and Budgeting. Be Custodian of all Billing Systems. This role will manage a team 8 Billing Specialists.

Job Related Requirements

• Completed Degree in Management Accounting or Financial Degree (CIMA qualification would be an advantage)
• Minimum of 3 years’ experience in Revenue Forecasting and Budgeting including variance analyses
• Minimum of 3 years’ experience in Commercial & financial: Sound financial acumen and experience in adherence to budget, contract management and service level agreements
• Previous Supervisor or Management experience - Advantage
• Previous experience in Billing System which includes understanding the billing rules, billing dimensions, rate management in automated billing systems.
• Previous experience in Analytical and BI including managing large data sets, BI Analytics and BI Cubes
• Previous Industry Experience preferably in Warehousing, Transport and Logistics
• Communication & conflict management skills to successfully deal with all levels, age groups and cultures of people – both internal and external
• Supporting and Co-operating including working well with people and adhering to principles and values
• Organising and executing which includes planning, organising, delivering results & adhering to processes & procedures.

 Computer Skills

• Advanced Excel, Pivot Tables and Cube Analyses, Word & Power-Point

Duties & Responsibility 

•  Month End Billing to all Clients
• Manage the Billing Team to ensure timeous, accurate and complete billing inline with Client Commercial Agreements, Co-load agreements and Value-added Service agreements
• Ensure all Regional Deadlines are met in line with Month End procedures for monthly and annual reporting purposes.
• Support on any Audit requests on billing procedures.
• Ensure invoicing schedules are in place per account.
• Ensure first time right invoicing.
• Oversee all SAP Balancing to Auto Billing Systems
• Month End approvals of Ad hoc Billing, Billing changes and Billing Batches

Client Queries

• Support Client queries on Invoicing for Credit Note purposes or historical billing corrections when required and approved by the Commercial team.
• Implement new Client Rate cards and Billings.  Present Billing process to all new clients onboarding through DQP Project Steps
• Client engagement on Billing queries and investigations

Annual Rate increases

• Together with the Commercial Director and Commercial General Manager, review new and existing client pricing changes and manage price increases pro-actively.
• Forecasting and Budgeting
• Prepare annual Revenue Budgets and Forecasting with a high level of accuracy.  Monthly variance reporting on variances to budget and forecast variance analyses.
• Monthly Revenue Reporting on all Revenue categories
• Billing System Support and Enhancements
• Ensure accurate and complete supporting data through Power BI and the Datawarehouse for Warehouse and Transport systems and data analytics for invoicing purposes.
• Custodian of Automated Billing System for Warehouse and Admin
• Custodian of TMS Billing System for Transport
• Find ways to collaborate and improve/reduce workload through automation of billing processes.
• Log change requests for Billing System enhancements, collaborate with the BI Developers and perform UAT testing on System changes.

People Management

• Manage team activities and monthly meetings.
• Ensure job profiles and performance planning docs are in place for all roles.
• Skills gap analysis to be completed on all and training plans in place.
• Conduct performance reviews with subordinates as per requirement.
• Dynamic personality

Other Duties

• Engage with business on all new accounts.
• Supporting Commercial team on negotiations of rate increases
• Engage with business on all exiting accounts and form part of the exit plan.
• TEAMS Site on all supporting documents and Month End reports