Market Manager at Hitch Digital

You as a Market Manager , will be part of Power Grids business based in Modderfontein , South Africa. Reporting to the Local Sales ＆ Marketing Manager, you are responsible for defining and implementing the marketing strategy in the assigned area. Proactively leading, developing and coaching the Marketing department. Managing the marketing action plan to achieve both the key qualitative and quantitative targets in a profitable way, and to ensuring high levels of customer satisfaction.

Your Responsibilities

• Sales and marketing : Leading the implementation of Global Business Unit strategies and initiatives at a country level to ensure appropriate sales and marketing efforts within the country. Ensuring the Global Business Unit portfolio is appropriately represented in the local market. Maintaining cost controls for assigned Global Business Unit within the local market.
• Market coverage : Managing and is responsible for the demand market for Global Business Unit including third party sales, internal sales, and channels. Managing and is responsible for the Business Unit demand side budget of the Southern African region.
• Planning : Developing business strategies and sales and marketing plans in partnership with local Marketing and Sales teams. Participates in the budgeting process, including preparing the Order Commitment Sheet (OCS), representing the Global Business Unit in the local market.
• Product marketing : Coordinating product lifecycle marketing and ensures effective execution in the local market. Coordinating and supporting the factory sales and marketing activities in the country.
• Market analysis : Overseeing the market intelligence process ensuring detailed market analyses of market drivers and trends, key competition, and emerging technologies. Producing monthly and ad-hoc reports to monitor market and progress.
• Resources : Ensuring local sales teams are provided with necessary training and receive appropriate accreditation. Working together with Territory Sales & Marketing, Global Marketing Unit and Marketing Communication for planning and implementation of marketing activities.
• Customer relations : In line with the sales team strategy manages and develops appropriate relationships with customers and key accounts. Serving as escalation point for questions and issues and collects customer feedback and input.
• Bid and proposal : Ensuring proposals are developed and approved to enable negotiations. Overseeing quotations to promote optimal outcome. Ensuring all status updates and documentation are accurately tracked in appropriate systems. Taking local responsibility for the Business Unit mix and maintains the accuracy of data for project pipeline and orders received forecast and competitive feedback.
• After sales : Organizing and promoting after sales service activities. Ensuring appropriate order handling of products/systems/services. Ensuring contracts are appropriately managed with adherence to payment terms.
• People leadership and development : Ensuring that the area of responsibility is properly organized, staffed, skilled and directed. Coaching, motivating and developing direct and indirect subordinates within HR policies. Driving and ensuring know-how sharing and cross-collaboration.
• Safety and Integrity : Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues, and the business.
   

Your background

• Engineering degree, preferably with professional registration.
• A business qualification would be advantageous.
• More than 10 years of experience in large electrical projects.
• High level of technical knowledge of the main players (EPC contractors) in the relevant markets.
• Understanding of static and dynamic requirements of HV and EHV networks
• Experience with Flexible AC Transmission Systems (FACTS).
• Understanding of the requirements within the different power pools in Southern Africa (SAPP, EAPP)
• Experience of HV substation business.
• Availability to travel mainly within the Southern Africa Region.