MFC Sales Manager (Direct Marketing) at Old Mutual

Job Description

• The role of a Sales Manager is one that demands utmost professionalism, integrity and a customer-centric approach. Sales Manager commands the respect and trust of those customers who are entrusting their and their families financial futures to them. 
• The role calls for formal in-house training and continuous development. The completion of the prescribed Regulatory exams are preferred but not compulsory as this role sits a a non-advice giving environment.
• As a Sales Manager with Old Mutual, you will represent the ideals and values to which the company has subscribed for over 175 years – Integrity, Professionalism, Customer-first.
• As a Sales Manager you will be accountable for maintaining superior service delivery to your customers, through effective personal time and task management.

Key Areas of Responsibility Include:

• Managing a team of teleconsultants, in line with the clients’ financial goals and business objectives, to enable positive financial futures and protection of assets and estate.
• Developing, supporting and managing the teleconsultants to be competent and confident to drive sales in a compliant, disciplined and professional manner.
• Responsible for distribution strategy of products within a branch/team
• Identifies & creates coordinated sales opportunities through others
• Managing sales & expense budget for a sales team in a branch against set targets

Requirements

• Grade 12
• Minimum of 12 months sales management experience within a call centre environment
• Experience having worked in a sales call centre
• RE5 an advantage
• A clear criminal and credit check
• Proven computer literacy (MS Office suite)
• Excellent communication skills (written and verbal)

Skills

• Identifying Sales Opportunities, Managing Sales Teams, Sales Performance Coaching

Education

• Matriculation Certificate (Matric)  (Required)