Microsoft Systems Engineer II at Shoprite Group of Companies

Purpose of the Job    

• To assist the Team Lead in the Microsoft Team with rolling out new Microsoft systems, maintaining, upgrading, replacing, and improving the longterm performance of the existing systems. The candidate will be responsible for the monitoring, maintenance and operation of Microsoft based systems consisting of + 900 Microsoft Windows Servers that are key to daily business operations. The candidate will be part of a team of engineers and administrators, supporting assigned systems, applications, and associated technologies in the enterprise.

Job Objectives    
Implement, administer and maintain Microsoft Windows Servers

•  Provide level 2 support for Windows Servers
•  Install, configure and upgrade new and existing Windows servers (physical/virtual) along with other supporting Microsoft products / technologies and related third party applications

Implement, administer and maintain Microsoft Active Directory Domain and Certificate Services

•  Installation, configuration & management of Active Directory Domain and Certificate Services servers
•  Management of an internal certification authority (CA) including creation and renewal of Certificates

Implement, administer and support core Microsoft Windows roles and features such as: IIS, Failover Clustering, File and Storage Services, DHCP, DNS and NPS

•  Creation & maintenance of Failover Clusters supporting SQL and File Share service
•  Creation & maintenance of Remote Desktop Servers (RDS) including Gateway services

Administer and maintain Office365, Exchange and Teams

•  Administer and maintain Hybrid messaging and communication platforms
•  Administer organizational structure, user profiles, security setting

Scripting and automation

•  Automating repetitive tasks to reduce admin overhead
•  Manage Active Directory and Google via PowerShell

Implement and assist with Disaster recovery management, procedures & documentation

•  Assist with DR trials by recovery of Microsoft systems and applications
•  Test and document the successful recovery of the backedup systems onto DR Hardware

Qualifications    
Essential:
Grade 12

• Industry Certification: MCSE (Microsoft Certified Systems Engineer): Infrastructure Engineer

Desirable:

• Industry Certification: MCSE (Microsoft Certified Systems Engineer): Private Cloud
• Industry Certification: Implementing Microsoft Azure Infrastructure Solutions

Experience    
Essential:

•  3-5 years Extensive experience with Microsoft Windows Server
•  3-5 years Extensive experience with core Microsoft Windows roles and features
•  3-5 years Extensive experience with Microsoft Active Directory Domain and Certificate Services.
•  3-5 years Proven history of incident response, diagnostic activities, Root Cause Analysis (RCA), Corrective Action Plans, and advanced troubleshooting
•  3-5 years Experience in documenting environment and processes

Desirable:

•  3-5 years Experience with Microsoft Private and Public Cloud
•  3-5 years Experience working with other virtualisation technologies such as VMware

Knowledge and Skills    
Essential:

•  Understanding of Microsoft Windows Server fundamentals and concepts
•  Understanding of Microsoft Exchange and Office365 and Google Suite
•  Understanding of Microsoft Active Directory and it components (DNS, DHCP, Group Policy etc) fundamentals and concepts
•  Understanding of virtualisation technologies fundamentals and concepts
•  Understanding of network and storage principles
•  Understanding of the concepts of "cloud"
•  Understanding of other Microsoft technologies such as SharePoint, Lync, etc.
•  Indepth knowledge of Microsoft Windows Server architecture design and implementation
•  Indepth knowledge in architecture design and implementation of other Microsoft products such as Active Directory Domain Services
•  Scripting experience, specifically with PowerShell to automate existing and workloads and routine system admin tasks
•  Strong knowledge of TCP/IP, DHCP, DNS protocols, firewall, loadbalancing technologies and firewall
•  Strong knowledge of working with load balancing technologies and largescale server farms
•  Virtual environments knowledge including HyperV and VMWARE

Desirable:

•  IBM and HP hardware knowledge