Multi Modal Controller Port Elizabeth at Bolloré Logistics

• ensuring that indent/new order is sent to our origin office for sea imports cargo relating to Sea, Air and Road
• Updating clients on daily basis or when the client requires it
• Ensuring that shipments are cleared and procedures are correctly followed
• Ensuring that our destination offices received pre alerts timeously for all exports
• Ensure profitability of all files
• Retain and grow clients through delivery of excellent service

Job Function:

• Handle Multi Modal/Exports/Imports Shipments according to client requirements
• Receive new order booking from sales representative or customer
• A file to be opened immediately, all correspondence to be printed and kept in the file.
• Get in touch with our office in the origin country, to contact the shipper and arrange shipment                                                      
• Provide our office with the necessary information such as booking confirmation, contract number, shipper contact detail etc.
• Keep client updated daily on the progress of their shipment/orders using prescribed Status Report format
• Once the vessel sails all documents to be prepared for arrival in line with procedures obtained from booking office and file
• Invoicing Timeously such that complete set of documents are delivered with the shipment
• Daily pre alerts/status reports to customers
• Ensure all Customs regulations are met including the prompt return of documents
• Ensure PODS are returned by both the Haulier and /or Bolloré Logistics office or destination
• Requesting ANFS/ SOBS from various lines and registering your file
• Preparation of SADC Certificates where required
• Follow up on complete, correct and accurate documentation including clearing instructions to execute shipments
• Requesting Invoices from service providers to create a complete set of documents at the time the file is invoiced
• Ensuring your files are invoiced within 24 hours after delivery at most
• Arranging transport for deliveries of your shipments, Locally and Long distance
• Advise client of any cost amendments from original Estimate
• Operating within budget allocated through estimate given to the client and highlight any discrepancy if full scope of work is not covered by commercial/estimator/front office staff
• Handover all relevant documents to Customs Department for necessary framing of the Entry.
• Ensure clients are invoiced in line with what has been agreed and the costing
• Is accurate and within agreed credit terms   

• Ensure invoices are dispatched regularly and in line with the procedure set out.
• Ensure supplier invoices are in line with proposed costing on Pegasus
• Foster a strong operations relationship with client to allow for growth of business
• Any other delegated tasks deemed as reasonable as assigned by the reporting manager

Requirements 

• Matric
• 1 to 5 years’ experience in the Sea/Air/Road Freight Imports and Exports environment
• Computer Literate – MS Office Suite Knowledge of Excel