National Key Account Manager Automotive at Kuehne + Nagel

Your Role

Develops a mix of global and local accounts with a pre-defined portfolio by liaising with counterparts in other Regions, the Global industry champion, and all business field stakeholders. Ensures that goals and objectives for each account in the assigned Vertical are aligned with JNB NV. Direct efforts in South Africa for upselling and cross-selling on all the accounts within the assigned Vertical and contributing overall knowledge and market intelligence.

Your Responsibilities

• Develop industry specific business development competence in South Africa.
• Retain and grow the value of the key customers in terms of:  Overall turnover improvement,Opportunity development of all Kuehne +Nagel's core services, Engagement of key customers in any of Kuehne + Nagel's new product development efforts, Maintain/grow profitability of key customers
• Pro-active contribution to the regional monthly KAM calls.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Ensure all information related to the key customers is current and accurate in the KN Core log (CRM system) and that all visibility is maintained for the benefit of all stakeholders.
• Operate as the lead point of contact for any and all matters specific to your customers.
• Build and maintain strong, long-lasting customer relationships.

Your Skills and Experiences

• Minimum 5 years of Sales experience in a freight forwarder preferably with a focus on automotive sector
• Competent Microsoft Office skills
• Very good spoken and written English
• Excellent presentation, communication and problem solving skills 
• Strong commercial acumen
• Strong customer focus and sensitivity towards stakeholder relationship