Network Management Manager at Mediclinic

MAIN PURPOSE OF JOB

• To plan, govern, implement, and assure resilient, secure and scalable ICT Network Infrastructure (WAN, LAN, SD-WAN, Voice, Network Security, Internet Connectivity and Wireless) across Mediclinic and its subsidiaries.
• The role is accountable for enterprise network architecture, standards and roadmap, ensuring high availability of clinical and business-critical services through robust design, operational excellence, and effective risk management.

KEY RESPONSIBILITY AREAS

• Define and manage the enterprise ICT Network strategy, architecture and standards aligned to Zero Trust and hybrid cloud principles
• Oversee day-to-day network operations, ensuring high availability of critical clinical and business services
• Own network security and risk controls, including segmentation, firewall and access governance
• Lead network design and delivery for strategic projects, ensuring alignment to architecture and clinical risk requirements
• Drive continuous improvement through automation, standardisation and technical debt reduction
• Manage vendor performance, contracts, and service levels to ensure value, quality and resilience
• Maintain strong stakeholder engagement and provide clear service reporting
• Manage budgets, business cases, and lifecycle planning across the network portfolio
• Lead and develop the network team, including capability building and succession planning

REQUIRED EDUCATION

ESSENTIAL EDUCATION

• 3-year IT-related qualification (or equivalent experience)
• Relevant networking certifications (e.g. CCNA / CCNP or equivalent)
• ITIL Foundation (or equivalent)
• Ongoing development in network security and cloud networking

DESIRED EDUCATION

• Advanced networking certifications (e.g., CCNP/CCIE or equivalent) and/or SD‑WAN certification.
• Cloud networking certification (e.g., Azure Network Engineer Associate or equivalent).
• Security certification beneficial (e.g., vendor security certifications; CISSP/CCSP-level knowledge).
• COBIT or governance/risk training advantageous.

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE

• Minimum 8 years’ experience in enterprise ICT networking in a large, distributed environment
• Experience in operational governance, service availability and incident/problem management
• Strong understanding of network security controls (segmentation, firewall/NAC, secure access)
• Minimum 5 years’ experience in a leadership or management role

DESIRED EXPERIENCE

• 12+ years’ experience in enterprise networking and large-scale environments
• Proven experience in network architecture and design across multiple technologies
• Exposure to cloud and hybrid networking environments
• Experience in healthcare or other regulated industries

REQUIRED JOB SKILLS AND KNOWLEDGE

• ICT Network infrastructure architecture
• ITIL Delivery & Standards
• Hosting on-premises and Cloud network services
• Third-level support of Network Infrastructure (WAN, LAN, Voice, Network Security, Internet Connectivity and Wireless Systems)
• Good understanding of IT security concepts and best practices
• Spec and design networks
• Contract Management
• People Management
• Communication and presentation skills
• Change management facilitation skills
• ICT Assets Life Cycle Management/Methodology
• Stakeholder Management
• Zero Trust networking principles (identity-aware access) and micro/zone segmentation for clinical, OT/medical devices and corporate environments
• Cloud & hybrid networking (e.g., Azure/AWS connectivity patterns, private connectivity, DNS, routing)
• Cyber incident response support from a network perspective (containment playbooks, evidence capture)

Closing date: 29/05/2026