OCC Specialist at DHL

In this OCC Specialist Position

• Maintains 'Country OCC tariffs' within relevant templates and system
• Supports in execution of OFR and commercial strategy in local OCC
• Drives competitive and strategic pricing solutions - Executes pricing campaigns (e.g. seasonal offers, trade lane market and special offers
• Searches for best pricing solutions in order to maximize profitability of OFR.
• Provides pricing for new business growth on country level (including standard factor-based pricing methodology), supports and follows up on priced opportunities.
• Provides correct and timely feedback to GBT bids; answers GBT and region to region
• Sets up and maintains Tier 4 approach to local BC Sales - Provides quick and aggressive responses to level 1 and 2 opportunities
• Sets up tariffs to answer level 3 and 4 opportunities
• Monitors objectives in terms of profitability maximization and volume growth (e.g. on ITM lanes)
• Escalates need for decision making on risk taking through higher hierarchy levels 
• Adheres to and complies with rules and principles
• Interacts with customers on estimate submissions
• Increase win opportunities through accurate completion of ocean freight estimates
• Provide ocean freight estimates to existing customers within SLA turn around times
• Maintain proactive communication/relationship with colleagues and managers.
• Maintain and keep estimate register up to date
• Maintain and keep rates updated in QuoteShop database
• Provide weekly feedback on QuoteShop activity and monthly activity and success rates

Now, here is what we need from you!

• Deep knowledge of OFR forwarding business and market rates
• Strong project management skills and ability to cope with multiple bids in parallel
• Strong analytical skills and good communication skills
• Commercial experience/capabilities
• Ability to work under pressure and manage time effectively
• Strong problem-solving mentality
• Ability to negotiate with service providers to obtain most competitive pricing/service
• Adherence to SLA’s and deadlines
• Solutions driven
• Self motivated and hunger to learn
• Team player
• High level of attention to details

We offer:

• Comprehensive training and development opportunities.
• Mentorship from experienced freight forwarding professionals and senior leaders.
• Opportunities for international travel and exposure within the Freight Forwarding Industry.