Occupational Health and Safety Specialist at GBS

Key Responsibilities:

Health and Safety Management:

• Develop, implement, and maintain comprehensive health and safety policies and procedures in accordance with South African regulations and industry best practices.
• Conduct regular risk assessments and safety audits to identify hazards and recommend corrective actions.
• Ensure compliance with the Occupational Health and Safety Act (OHSA) and other relevant legislation.

Training and Awareness:

• Design and deliver tailored health and safety training programs for call centre operations, covering emergency procedures, ergonomics, and safe work practices.
• Create and distribute safety communications and updates to keep employees informed about health and safety issues.

Incident Management:

• Manage workplace accidents and incidents by investigating, documenting findings, and implementing preventive measures to avoid recurrence.
• Maintain records of incidents, near misses, and safety inspections, and prepare reports for internal and regulatory review.

Emergency Preparedness:

• Develop and implement emergency response plans, including evacuation procedures, first aid, and fire safety protocols.
• Conduct regular drills and exercises to ensure employee preparedness for emergencies.

Compliance and Documentation:

• Hold regular health and safety meetings with representatives.
• Arrange training for representatives based on organizational needs.
• Monitor the validity of health and safety certifications and coordinate necessary refresher training.
• Ensure all documentation is accurate, up-to-date, and compliant with South African health and safety regulations.
• Prepare and submit required health and safety reports and documentation to relevant authorities.

Collaboration and Support:

• Collaborate with HR, facilities management, and other departments to foster a culture of safety and well-being within the call centre.
• Provide guidance and support to managers and employees on health and safety issues and concerns.

Minimum Requirements:

• Matric with a recognized qualification in Occupational Health and Safety, Environmental Health, or a related field.
• At least 3 -5 years’ specialist experience as a Health and Safety Officer/ Specialist, or related role within a large corporate environment with 500 to 1000 staff
• Comprehensive knowledge and understanding of South African health and safety regulations and best practices.
• Strong communication and interpersonal skills.
• Proficiency in health and safety management software and tools.
• Excellent organizational and problem-solving skills.