OM Bank - Head : Enablement at Old Mutual

Job Description

• At OM Bank, we strive to attract great people who are passionate about coming together for a higher purpose- building something unique and aspirational, always aiming to be the best they can be. We are rooted in our purpose of inspiring and enabling our customers to grow and sustain their prosperity.
• The Head of Enablement at OM Bank will translate strategic priorities into operational reality. This senior leadership role ensures that business units—particularly Customer Experience, PMO, Technology, Data, Product, and Sales—are empowered with the tools, processes, insights, and support required to execute flawlessly from launch and beyond

KEY RESULT AREAS

Strategic Enablement & Execution

• Lead the formulation and execution of the bank’s enablement strategy, aligning capabilities with OM Bank’s mission and long-term goal.
• Facilitate the waterfall of strategy into actionable operational plans, performance tracking, and functional readiness and delivery across teams.
• Serve as a strategic partner to executive leadership, providing decision-support through insights, progress reporting, and performance analytics.

Process, Tools & Operational Excellence

• Develop business enablement frameworks—including dashboards, playbooks, and tools—for high-performance execution.
• Drive operational efficiencies: streamline onboarding, project execution, technical onboarding, and workflows across functions.
• Support launch readiness with robust reporting structures, KPIs, and performance tracking.

Project Management & Stakeholder Coordination

• Lead enablement projects across commercial, product,  customer experience and other support units—ensuring delivery standards are met.
• Coordinate with internal and external stakeholders—particularly in strategic, compliance, and management forums—to support planning, governance, and uptake.

Governance, Risk & Compliance

• Ensure compliance-critical readiness across all enablement outputs, including regulatory risk alignment, internal controls oversight, and operational governance.
• Integrate risk and compliance embedment into operational enablement tools and project planning.

Team Leadership & Capability Building

• Build, lead, and mentor an enablement team capable of delivering operational support, reporting, stakeholder management, and cross-functional coordination.
• Foster enablement capabilities—project execution, tools adoption, and collaboration mindset—across the bank.

ROLE REQUIREMENTS

• Bachelor’s degree in Business, Commerce, Strategy, or a related field; postgraduate qualification preferred.
• 8–10 years experience in banking operations at Senior Management level in financial services enablement, strategy execution, or operational planning
• Track record in translating strategy into operational plans and tooling.
• Strategic execution and project management (planning, waterfalling, performance tracking).
• Tools development: dashboards, KPI frameworks, playbooks.
• Governance, risk awareness, stakeholder engagement.
• Cross-functional leadership and team enablement.

Skills

• Action Planning, Adaptive Thinking, Assessment, Business Requirements Analysis, Change Management, Data Analyzer, Data Compilation, Negotiation, Organizational Structures, Performance Improvements, Planning and organisational skills, Policies & Procedures, Policy and Regulation, Project Organization, Project Schedule Management, Verbal Communications, Workflow Management

Competencies

• Balances Stakeholders
• Builds Effective Teams
• Business Insight
• Collaborates
• Communicates Effectively
• Courage
• Cultivates Innovation
• Customer Focus

Education

• Bachelors Degree (B)  (Required)

Closing Date

• 06 October 2025