Operational Manager Nursing (Specialty) Neonatal REF NO: LRH 03/2026 at KwaZulu-Natal Department of Health

REQUIREMENTS :

• Basic R425 Degree / Diploma in General Nursing and midwifery.
• A minimum of 9 years appropriate/ recognizable nursing experience after registration as a professional nurse with SANC in General Nursing.
• Current registration with SANC (2026).
• At least 5 years of the period referred to above must be appropriate/recognizable experience in Neonatal after obtaining the 1 year post basic qualification in Neonatal / Critical care nursing science.

Knowledge, Skills, Training And Competencies:

• Strong interpersonal, communication and presentation skills.
• Ability to make independent decisions, problem solving and conflict resolution.
• An understanding of the challenges facing the public health sector.
• Demonstrate the ability to work as part of a multidisciplinary team.
• Proven management ability, sound communication, negotiation, planning, organizing, leadership, decision-making and interpersonal skills.
• Knowledge on nursing care processes and procedures, nursing statutes and other relevant legal framework.

DUTIES :

• Provide quality of nursing care as directed by the professional scope of practice and standards as determined by the institution, District Office and Provincial Office.
• Develop and implement quality assurance programs, policies and operational plan for NICU unit to ensure compliance with ideal Hospital and norms and standards.
• Provide a consultative service and expert opinion on neonate related matters at Ladysmith Regional Hospital with the staffing norms.
• Exercise control over discipline, grievance and labour relations issues.
• Maintain clinical, professional and ethical standards related to these services.
• Comply with the guidelines, protocols and clinical audits, in the department as to optimize patient care in neonatal intensive care unit with the resources available.
• Develop/ establish and maintain constructive working relationship with other stakeholders.
• Display a concern for patients, promoting, advocating and facilitating proper treatment and care and ensuring that the unit adhere to the principles of Batho Pele.
• Be actively involved in human and material resources.
• Participate in both academic and administrative activities.
• Ensure reduction of neonatal mortality and morbidity.
• Take a lead in accurate data collection, verification and submission using prescribed source documents.
• Ensure availability of resources for smooth running of the unit.