Operational Manager Specialty – Trauma & Emergency REF NO: GJGM13/2026 at KwaZulu-Natal Department of Health

REQUIREMENTS :

• Basic R425 qualification (i.e. Diploma/ Degree in General Nursing) that allows registration with the ‘South African Nursing Council’ (SANC) as a Professional Nurse.
• A post basic qualification in Intensive Critical Care / Trauma & Emergency, with duration of at least 1 year, accredited with the SANC.
• Certificates of Registration with the SANC (General Nursing).
• Current registration with the SANC (2026) A minimum of nine (9) years appropriate/recognisable experience in nursing after registration as a Professional Nurse with SANC in General Nursing.
• At least five (5) years of the above experience must be appropriate/recognisable experience in Intensive Critical Care / Trauma & Emergency after obtaining the post-basic qualification.

Knowledge, Skills & Competencies:

• In-depth knowledge of nursing legislation, nursing ethics and professional practice.
• Knowledge of relevant legislation and policies including the Nursing Act, National Health Act, Occupational Health and Safety Act, Labour Relations Act, Public Service Regulations, Batho Pele Principles, Patients' Rights Charter and relevant Department of Health policies.
• Sound knowledge of Orthopaedic Nursing standards, protocols and clinical guidelines.
• Leadership, supervisory, planning, organisational and problem- solving skills.
• Ability to manage human, financial and material resources effectively.
• Good communication, interpersonal, conflict management and report-writing skills.
• Knowledge of Human Resource Management, Labour Relations and Performance Management Systems.
• Computer literacy in Microsoft Office applications.
• Ability to work effectively within a multidisciplinary team environment.

DUTIES :

• Provide leadership and ensure the provision of optimal, holistic specialized trauma and emergency nursing care within set standards and professional/ legal framework.
• Plan, organise, coordinate, monitor nursing activities and disaster management in the Emergency department to ensure quality patient care.
• Monitor and promote infection prevention and control practices, patient safety and quality improvement initiatives.
• Ensure effective management and utilization of human, financial, and material resources.
• Monitor financial resources with emphases on cost containment and keeping of all records within financial policies regarding procurement and the policy regarding revenue generation.
• Supervise and support nursing personnel, ensure adherence to protocols, policies and standard of care.
• Monitor implementation of clinical governance programmes and quality assurance standards.
• Evaluate staff on work performance and implement employer assistance plan.
• Collaborate with multidisciplinary teams to ensure efficient, cost-effective and equitable service delivery.
• Coordinate and facilitate orientation, in-service training mentoring and continuous professional development of staff.
• Compile and submit reports, statistics and other information required.
• Participate in research activities and promote evidence-based nursing practice.
• Maintain professional growth, ethical standards and self-development.