Operations Controller at DHL Supply Chain

Job Description

• Manage the operation.
• Meet and exceed operational service levels and manage the cost of labor.
• Drive and develop team culture.
• Compliance with Company Policies and Procedures
• HR Issues - Managing employee relations and complaints.
• Change Management
• Quality Control - both DHL and Client requirements
• Compliance to Standard Operating Procedures
• Active participation in stock counts i.e., Planning, Preparation and Physical counting of stock
• Team Building and Morale Management
• Delivery of safe, secure, clean and fair work environment
• Maximize accuracy, productivity, space utilization and advise on continuous improvement.
• Translate, analyze, and deliver customer needs through effective operations.
• Ensure daily and weekly workload planning and volume forecasting routines are accomplished, without downtime.
• Effective Leadership and Management of the operational and administrative teams.
• Maintain appropriate information / reporting systems to monitor the operational performance on an ongoing basis.

Qualifications, Experience & Attributes:

• Matric / Grade 12
• Qualification in Supply Chain and or Logistics would be advantageous.
• 3 - 5 years' experience in a similar role
• Advance SAP knowledge