Operations Coordinator (Fixed Term Contract) at Pepkor Lifestyle

Are you a proactive professional with the following qualifications and experience?

Qualifications:

• NQF Level 6 Qualification (Diploma or Degree in Business Administration, Operations Management, Supply Chain Management, or a related field).
• Broad-based understanding of retail policies, practices, systems, and operating models.

Professional Expertise:

• Operational Execution: Coordinate day-to-day operational activities, resource allocation, and inventory management.
• Process Optimization: Design, refine, and implement streamlined operational processes to eliminate inefficiencies.
• Compliance & Quality Management: Conduct regular audits and inspections to ensure 100% adherence to quality standards and operational compliance.
• Performance Reporting: Prepare actionable performance reports, metrics, and presentations for senior management.
• Stakeholder Alignment: Facilitate cross-departmental collaboration to align operational activities with business goals.

We are seeking a candidate who possesses the following qualities:

• Strong Organizational & Time Management Skills: Multi-task and prioritize effectively under pressure.
• Communication & Technical Proficiency: Highly skilled in Microsoft Office Suite (Excel, PowerPoint, Word) and operational tracking software.
• Customer-Centric Focus: Act as a champion for customer satisfaction, managing expectations and adhering to service codes.
• Resilience & Attention to Detail: Handle stress effectively, maintain high standards, and respond constructively to feedback.
• Ethical & Values-Driven: Adhere strictly to principles, follow instructions and procedures, and maintain professional presentation.

What will you be doing?

• Coordinate Daily Operations: Oversee cross-departmental logistics, scheduling, and resource allocation for smooth business flow.
• Optimize Operational Processes: Eliminate operational bottlenecks and improve team performance through refined workflows.
• Ensure Strict Compliance: Execute regular compliance checks and implement corrective measures to achieve zero non-compliance.
• Champion Customer Centricity: Apply customer service standards across your area of responsibility and celebrate customer-centric behaviors.
• Drive Reporting & Insights: Monitor key metrics (KPIs) and deliver clear reporting on operational performance to leadership.

Closing Date 13 October 2026