Operations Coordinator at South African Airways Technical (SAAT)

Job Purpose    

• The Co-ordinator is responsible for the operation of the main MCC desk, effectively communicate on radio and telephone with maintenance staff and flight crews to satisfy customer flight schedules as and when required, co-ordinate maintenance activities for aircraft on the line.

Principal Accountabilities    
Co-ordinate operations to ensure minimum disruptions

• Request and ensure correct provision of critical spares required by outstations.
• Co-ordinate all technical aspects of operational aircraft away from main base.
• Monitor and co-ordinate all dispensation requests for maintenance, flight crews and line stations.
• Re-align operational and maintenance schedules in accordance with aircraft changes. -
• Monitor aircraft serviceability status to meet schedule requirements by liaising with Production Control and Team Leaders.
• Schedule flights and reflect maintenance changes regarding Third Party customers

Ensure all maintenance required processes are followed in order to comply to company requirements.

• Monitor and co-ordinate Pegasys when aircraft changes are done after hours and load: Travelling Technicians, Flight spares, Oxygen requests, Co-ordinate ambulance requests, Stretcher requests, etc. for all customers. Inform relevant parties. Monitor Travelling Technician sign on and notify Line Station Control/Travelling Technician Co-ordinator in case of no show or late sign on.
• Compile and provide analysts with maintenance recurring history for trouble shooting purposes from MIS System.
• Co-ordinate aircraft changes for hangar maintenance as instructed by Duty Engineer.

Liaise with all stakeholders to assist with the management of defect control actions

• Assist with trouble shooting of defects and respond accordingly to all incoming communications. Liaise with crew during test flights.
• Advise various departments to equip aircraft with required equipment, manpower, system, document spares etc. when aircraft are deployed on various routes with constraints
• Communicate and co-ordinate all technical delays, AOG situations, raise working parties for work away from ORT as instructed by Duty Engineer.
• Assist in obtaining and supplying data on Technical delays, incidents and accidents for discussion in the delay meeting.
• Monitor incoming communication e.g. telexes and faxes and respond accordingly.
• Attend to all inquiries relating to aircraft, engine and/or APU cycles and/or hours

Documentations

• Maintain operational documentation in an accurate and up to date manner.
• Update the picking list with books issued
• Issue of interim stamps after normal working hours.

Assist and co-ordinate operation after hours to ensure company continued operations

• Assist with aircraft emergency declaration and co-ordination.
• Monitor security and video camera displays and report irregularities to security.
• Report to the Duty Engineer on work progress and inabilities.

Qualifications & Experience    

• Grade 12 or equivalent
• Passed an Aviation apprenticeship and Trade test in the 1) Mechanical or 2) Avionic trades.
• Hold Shop Certification (Type II)
• Have 5 years aviation and maintenance environment experience excluding apprentice training, Line Maintenance experience will be an advantage.
• PC Literate (MS Office Packages) MEMIS, Microsoft Outlook.
• Have good knowledge of SAAT as an organization.
• Good customer service orientation
• Procedural, Regulatory and documentation courses.
• Have very good interpersonal skills

Knowledge and Skills    

• Analytical Thinking
• Conceptual Thinking
• Information Seeking
• Achievement Orientation
• InitiativeOrg
• anisational Awareness
• Impact and Influence
• Teamwork and Cooperation
• Customer Service Orientation
• Integrity

Deadline:19th June,2026