Operations Manager at Bidvest International Logistics

Job Purpose    

• Bidvest International Logistcis is in the market for an Operations Manager who will be responsible for corporate governance.
• Provide in-put into business continuity plan.  
• Prepare for internal and external audits (Financial, ISO, RCARE, CDI, SQAS, SHERQ, Customer, EC,etc).  
• Identify and manage continuous improvement projects.  
• Travel to meet with regional customers  
• Attend bi-annual divisional meetings  

Qualifications & Experience    

•  Matric/ Grade 12
• B.Com Supply Chain / Logistics
•  5 or more years experience in Warehouse Management
•  MS Office, Warehouse management systems (CW1, SAP, Etc)
• Experience in working in a chemical environment
• Expereince in Material  Handling Equipment

Key Responsibilities    
FINANCE

• Receive information from Ops Admin Controller and prepare financial forecasts and submit to Divisional Support.
• Provide guidance to the team when preparing and updating long range forecast for remaining financial year, and submit the finalized forecast by the 8th of each month to Divisional Support.
• Authorize expenditure within authority levels.
• Follow-up and action over due debtors in order to bring debtors record up to date
• Verify and authorize pro-forma customer invoices (OE-7) Wrt:                                                                               

Application of correct rates;

• Ensure that correct invoice methods are used;               
• Verify that invoice details have necessary supporting documents attached, and are approved by client;
• Ensure that service provided has been invoiced at the end of each month.
• Compile Annual Budgets for respective departments with regards to revenue, cost and business expectations. 

CUSTOMER

• Identify and pursue new business opportunities with assistance from General Manager. 
• Communicate and meet with clients.
• Implement SLA's with key customers and communicate it at all levels; then monitor and continuously measure compliance to SLA's on a monthly basis.              
• Prepare customer quotations with the team in line with costing model - depending on the level of customer.
• Prepare rate adjustments for facility specific clients upon anniversary of rate.   Review and negotiate required adjustment for implementation in consultation with the General Manager.   
• OPERATIONS INCLUDING SHERQ
• Implement and maintain operational legal compliance with SHERQ Coordinator.
• Conduct a daily management walk-about of the facility and complete Bi-monthly SHE patrol report.
• Convene daily operations discussions with departmental heads.
• On a weekly basis review stock take/cycle count reports and sign-off and report on discrepancies
• Conduct regular meetings with key suppliers in order to maintain good relationships.
• Implement SLA's with key suppliers and measure compliance to SLA's on monthly basis.
• Ensure that all departments are operating at optimal levels and that customer SLA's are being adhered to.
• Ensure all incidents are investigated and be part of incident investigation in major incidents.
• Develop and achieve facility objectives, targets and plans (OTP's).

OPERATION

• Apply Team leadership skills to improve staff output
• Oversee planning operation to ensure good customer service and timeous deliveries.
• Ensuring that daily updates are given to management and were required action has been taken
• Anticipates problem areas and ensures that a contingency plan is in place.
• Source and introduce, where possible, 'best practice' into the facility to ensure a competitive advantage
• Ensure that the warehouse conforms to excellent housekeeping. 
• Ensure that all POD's and returns are checked and forwarded to the relevant persons including returns on a daily basis
• Returns are managed and controlled
• Ensure all required administration of documentation is checked,followed up on and filed correctly.
• Maintain all necessary records that are related to ISO compliance certification and ensure that records are available                     

Skills & Competencies    

• Good communications skills
• Must be a self starter
• Ability to work under pressure and handle stress
•  Good Interpersonal skills
• Good Leadership skills
• High level of ethical behavior
• High degree of trustworthiness
• Must be able to work alone and without supervision

Closing Date    
2023/05/05