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  • Posted: Apr 2, 2022
    Deadline: Not specified
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    Clicks Group is a retail-led healthcare group which has been listed on the JSE Limited since 1996. Through market-leading retail brands Clicks, GNC, The Body Shop and Claire's, the group has over 840 stores across southern Africa. Clicks Group is a leader in the healthcare market where Clicks has the largest retail pharmacy chain with over 620 in-store pharm...
    Read more about this company

     

    Operations Manager - Durban DC

    Job description

    • To ensure achievement of budgeted and agreed financial targets
    • To ensure achievement of agreed service related KPI’s to Store Ops
    • To ensure effective utilisation of all people resources to drive productivity to targets
    • To control and ensure accountability for damage and poor maintenance of company assets (scanners, machines, racking, etc)
    • To analyse, interpret and report business information in order to facilitate process improvement and improved financial performance
    • To engage, network and communicate with internal stakeholders, vendors, stores and suppliers to ensure swift query resolution and ensure improved business performance
    • To monitor and maintain adherence to safety procedures, co-ordinate and manage emergencies ensuring a safe working environment
    • To lead and direct the Department Managers to achieve consistent process compliance and adherence to all relevant company SOPs, cutoffs and daily reports
    • To manage labour brokers to the service level agreements through regular meetings and ensuring accountability for non-performance.

    Minimum requirements
    JOB RELATED KNOWLEDGE

    • conceptualizing solutions for Business demand
    • Technical and system knowledge supply chain/logistics applications and processes
    • Experience in implementing and managing complex picking systems and supporting such systems
    • Health and safety
    • Versed in project management concepts, methodologies and tools. (Desirable)
    • Basic LRA (Desirable)

    JOB RELATED SKILLS

    • Verbal and written communication skills
    • Financial Management
    • Computer Literacy
    • Ability to work with business stakeholders and translate requirements into achievable process/IT solutions
    • Ability to conceptualize and lead the design and implementation of complex systems
    • Ability to solve complex business & technical problems
    • Has strong capability in change management communications
    • Ability to work on multiple projects at once and competing priorities
    • Project management and methodologies (Desirable)
    • Leading technical deliverables and implementation (Desirable)

    Skills & Experience

    • Essential: 5 years’ experience in logistics at a middle management level, managing stakeholders (labour brokers, transporters, vendors, etc)
    • Financial Management
    • People management (5 reports)
    • Experience in customer service
    • Desirable: Experience in inbound/outbound operations

    EDUCATION

    • Essential: Matric and relevant qualification (degree/diploma)
    • Desirable: Tertiary qualification in logistics/business or similar

    COMPETENCIES

    • Deciding and Initiating Action
    • Leading and Supervising
    • Adhering to Principle and Values
    • Persuading and Influencing
    • Analysing
    • Coping with Pressures and Setbacks

    Closing Date: 6th, April 2022

    Method of Application

    Interested and qualified? Go to Clicks Group on careers.clicksgroup.co.za to apply

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