Operations Manager - Durban DC at Clicks Group

Job description

• To ensure achievement of budgeted and agreed financial targets
• To ensure achievement of agreed service related KPI’s to Store Ops
• To ensure effective utilisation of all people resources to drive productivity to targets
• To control and ensure accountability for damage and poor maintenance of company assets (scanners, machines, racking, etc)
• To analyse, interpret and report business information in order to facilitate process improvement and improved financial performance
• To engage, network and communicate with internal stakeholders, vendors, stores and suppliers to ensure swift query resolution and ensure improved business performance
• To monitor and maintain adherence to safety procedures, co-ordinate and manage emergencies ensuring a safe working environment
• To lead and direct the Department Managers to achieve consistent process compliance and adherence to all relevant company SOPs, cutoffs and daily reports
• To manage labour brokers to the service level agreements through regular meetings and ensuring accountability for non-performance.

Minimum requirements
JOB RELATED KNOWLEDGE

• conceptualizing solutions for Business demand
• Technical and system knowledge supply chain/logistics applications and processes
• Experience in implementing and managing complex picking systems and supporting such systems
• Health and safety
• Versed in project management concepts, methodologies and tools. (Desirable)
• Basic LRA (Desirable)

JOB RELATED SKILLS

• Verbal and written communication skills
• Financial Management
• Computer Literacy
• Ability to work with business stakeholders and translate requirements into achievable process/IT solutions
• Ability to conceptualize and lead the design and implementation of complex systems
• Ability to solve complex business & technical problems
• Has strong capability in change management communications
• Ability to work on multiple projects at once and competing priorities
• Project management and methodologies (Desirable)
• Leading technical deliverables and implementation (Desirable)

Skills & Experience

• Essential: 5 years’ experience in logistics at a middle management level, managing stakeholders (labour brokers, transporters, vendors, etc)
• Financial Management
• People management (5 reports)
• Experience in customer service
• Desirable: Experience in inbound/outbound operations

EDUCATION

• Essential: Matric and relevant qualification (degree/diploma)
• Desirable: Tertiary qualification in logistics/business or similar

COMPETENCIES

• Deciding and Initiating Action
• Leading and Supervising
• Adhering to Principle and Values
• Persuading and Influencing
• Analysing
• Coping with Pressures and Setbacks

Closing Date: 6th, April 2022