Operations Manager (Signage) at Winning Form Group

Minimum requirements:

• 6 years of experience in an Operations Management or a similar role.
• 5 years of manufacturing experience.
• A Valid Driver License.

Advantageous:

• Degree in Business, Operations Management or related field
• Geographical knowledge
• Pastel Evolution or similar system experience.

Responsibilities:

Financial metrics:

• Ensure all operations are carried on in an appropriate, cost-effective way.
• Improve operational management systems, processes and best practices.
• Purchase materials, plan inventory and oversee warehouse efficiency.
• Help the organization’s processes remain legally compliant.
• Formulate strategic and operational objectives.
• Examine financial data and use them to improve profitability.
• Manage budgets and forecasts.
• Perform quality controls and monitor production KPIs.
• Recruit, train and supervise staff.
• Find ways to increase quality of customer service.
• Long-term planning to create initiatives that further the company’s overall goals.
• Co-ordinating different teams to foster exchange of ideas and provide cross-team learning opportunities.
• Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits.
• Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives.
• Communicating with senior officials about shifting company priorities and projects.
• Identifying potential problems and points of friction and working to find solutions to maximize efficiency and revenue.
• Identifying opportunities to expand or shift course in order take advantage of changes in the market.
• Be involved in all departments and report to Commercial and General Manager.
• Ability to work without supervision.
• Be assertive as and when necessary with relevant stakeholders, always ensuring the best interests of the business.
• Ability to work under pressure.
• Effective communication skills through all levels internally and externally both verbal and written.

People:

• Assist the Commercial Manager with the creation and maintenance of roles and job descriptions and KPIs.
• Performance management of staff and disciplinary that are your direct reports.
• Enforcing ethical, honest, transparent, fair work environment.
• Sourcing of training as and when needed for staff.
• Adequate recognition of staff efforts.
• Talent retention and succession planning.
• Sustainable morale and team building.
• Oversee recruitment and related interviews.
• Induction and comfort for new team members.
• Implementation of HR initiatives.
• Monitoring of employee productivity.
• Effective communication with all team members, departments and customers.

Compliance, risk and quality:

• Creating, maintaining and enforcing company policies and procedures.
• Compliance with relevant laws and regulations
• Intense focus on providing stock control / buying with accurate customer specifications.
• Maintenance of department process write-ups / system descriptions and quarterly updating.
• Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place.
• Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models - of which is substantiated by facts with no numbers in the formulas.
• Ensure the above (final version) and other documents are chronologically saved/backed up.
• Effectively deal with internal, external, SARS and BEE auditors.
• Customer and Supplier relationship management.

Growth and new markets/products:

• Customer and Supplier relationship management
• Assist with company projects or lead company projects if specific to stock control
• Automation and management of the ordering process using Pastel/HIS/Websites