Ops Specialist Wayleaves at Telkom

Core Description
Responsible for the efficient management of all wayleaves to both internal and external clients including the arrangement of payments thereby ensuring the timeous execution of planned projects.

• Ensure that the end-to-end process flow is optimized to facilitate value for all business stakeholders. Compile specifications, work instruction and work processes.

Key Deliverables / Primary Functions

• Responsible for all Civil Engineering activities and consultancy Services
• Arrange Site Meetings with relevant stakeholders,
• Conduct site inspections (before, during and after construction),
• Ensure that all wayleave / special wayleave conditions are adhered to
• Provide final Construction Completion Certificate
• Perform quality acceptance and monitor on a Zone basis.
• Perform contract management and Zone operations coordination functions.
• Build and maintain efficient relationships with key internal and external stakeholders and service providers
• Register projects on Municipal web site/s and apply /submit the wayleave/s
• Receive and provide proforma invoices to Openserve Finance department for the payment of administration fees
• Perform Service inquiries on the municipal web site
• Receive and follow up on all affected / non-affected services from all utilities
• Determine cross-cut requirements and compile cross-cut drawings, obtaine approval and supervise crosscuts and site rehabilitation
• Manage/ perform all processes relating to incoming and outgoing wayleaves
• Collaborate with other parties’ requests to Openserve to relocate its equipment.
• Manage wayleave processes for dealing with high load requests from trucking companies
• Ensure that objections processes for New Developments are followed and that plants are relocated and captured on GIS, where required. Ensure that wayleave processes for the building of new Power/Electrical routes, are followed.
• Obtain required information from key role players and support all users of network information systems to access network data
• Use Project Management skills to efficiently manage projects and track milestones –
• Ensure that SLA and query escalations timelines are met
• Ensure adherence to best practices
• Manage and control records – i.e. availability, integrity and quality of all Network information in area/s of responsibility.
• Manage OPEX and CAPEX budget, expenditure, and performance reporting with strict discipline
• Ensure compliance to legislation and corporate governance
• Implement and adhere to Openserve policies and procedure
• Core Functional Knowledge/ Skills
• Understanding of the Telkom business.
• Understanding of the processes and systems used by the Telkom business units.
• Understanding of development and project management processes and methodologies including common roles and responsibilities

Competencies (Behaviour)

• Objective.
• Independent.
• Persuasive.
• Motivated;
• Innovative;
• Initiative;
• Responsible;
• Assertive;
• Integrity;
• Customer Focus;
• Team Player;
• Flexible

Minimum Person Requirements
Qualifications 

• 3 year-relevant degree or diploma in Civil Engineering field (NQF 6)

Experience 

• 3 years’ experience in an ICT and in a civil engineering environment.

Certification/ Professional Registration

• Registration with ECSA as a Professional Civil Engineer

Special Requirements

• Valid driver's license
• Willing to work outside normal working hours and/or flexi hours
• Willing to travel and stay out overnight

Key Stakeholders

• External customers
• External Suppliers
• Openserve Internal Divisions
• Municipalities
• Regulators