Outside Service Sales Representative (Power Services) at Schneider Electric

Role Summary

The Services Outside Sales Representative is accountable for the promotion and sale of a broad range of technical services including the start-up, maintenance, testing, retrofit, and upgrade of all major manufacturer's electrical equipment installed at the customer’s site.

• Accountable for the selling of turnkey projects ranging from simple replacement of equipment to fully engineered solutions.
• Responsible for developing and maintaining relationships with new and existing SE customers to identify the scope of work, estimate and sell system adds/modifications and maintenance agreements to meet or exceed profitable sales targets.
• Develop new sales opportunities and address and service the needs of established accounts.
• Utilize excellent products/solutions/services and customer knowledge to educate customers on pricing and application advantages, and how they meet customer's needs.
• Create Service proposals and close it facing the customer.
• Interact with Account Managers from the BUs, Services ISSR and Services Operational Marketing.
• Increase the mix of Service Plans sales as a top priority

Essential Responsibilities:

• Develop account profiles and execute the sales plan.
• Apply market and account skills necessary for dealing with specific target audiences.
• Identify and contact potential customers or prospects, either existing or new.
• Secure customer satisfaction overseeing all ongoing activities with the customer (orders, delivery..)
• Utilize BFO (Salesforce.com) for sales funnel management.
• Provide monthly forecasts and summaries in a timely manner.
• Participate in the preparation of analysis and reports on services performance.
• Prepare sales quotations and proposals, including any activity that has to be outsourced, in respect of Services expected margin.
• Work closely with Inside Service Sales Representatives and the BU Account Managers to maximize business opportunities.
• Feed the Services Marketing Leaders with offer feedback and needs
• Educate customers on all SE products and services
• Provide mentoring, coaching and guidance to other sales employees
• Coordinate and/or attend trade shows and marketing/sales seminars as needed

Qualifications

• The successful candidate should have a (4) year college degree in Electrical Engineering or equivalent work experience
• 3–10 years technical sales in LV/MV
• The ability to build a sustainable and reliable relationship with customers—the concept of customer intimacy—is critical in services.
• Excellent verbal and written communication skills, including with C-level customers
• Thorough knowledge of Schneider Electric services offers throughout the asset management lifecycle of the product.
• Proficient in the Microsoft Office suite and ERP/CRM-related tools.
• Excellent organizational skills