P&S Supply Planner Manager - M2 - Kempton Park at Sandvik

The Role:

The Supply Planner Manager is responsible for managing and developing the Supply Planning team in the Parts & Services organization in Southern Africa; works closely with Customers, Commercial, and Logistics organizations to ensure parts availability plans in line with Customers’ needs and Parts and Services Division measures.

Lead parts demand planning activities and develop/execute a process to manage inventory levels to minimize stock holdings while maximizing supply ability. Maintaining effective functioning of VMI and Consignment Stock Rooms within the Sales Area.

The Supply Planner Manager will identify, communicate, and proactively manage potential parts availability gaps or risks. They will also build and manage the forecast for major components in collaboration with Customers, Parts Portfolios, Sales and Contract teams. Accountable for developing and communicating KPI reporting internally and to customers regarding parts planning.

Complies with SMR safety policies and applicable government, customer or industry regulations or requirements

Key Performance Areas:

• Work closely with Parts Sales Support Representatives (PSSR), Contracts Administrators and Parts Portfolio Managers, to recommend and develop innovative parts availability solutions to deliver better service for Customers’ needs while increasing revenues and margins
• Support to build relationships and trust with the Customers’ Purchasing, Operations & Maintenance departments
• Support day-to-day sales & operations activities, helping with the resolution of conflicts between different stakeholders
• Identify, communicate and proactively manage potential parts availability gaps or risk
• Monitoring machine down orders and performing root/cause analysis for improvements opportunities
• Identify consumables items, run-to-failure (RTF) parts and major components for all active fleet in collaboration with Customers and Sales
• Promote and secure a reliable on-time supply for forecasted items (or Preventive Maintenance plans)
• Define customized inventory strategies considering service levels and cost for consumable items, RTF and major components
• Reviews customer returns and determines acceptability in conjunction with company return policies
• Responsible for consignment inventory planning (if required)
• Ownership of metrics, such as on-time delivery, fill rate, inventory on hand, and obsolete inventory for specific Customers
• Provide custom weekly/monthly/quarterly progress reports to Customers under the responsibility
• Provide management on a regular basis with actual and projected supply, demand and inventory updates
• Responsible for measuring and driving continual supply network improvements for customers under the responsibility
• Work with Logistics Operations to identify opportunities for improvement related to customer satisfaction and cost efficiency
• Participates in inventory planning projects as required
• Primary interface to Sandvik’s Logistics Operations (SMCL) team to align projected customer demand with SMCL inventory replenishment plans

Your Profile:

• Minimum: National Diploma in Logistics & Supply Chain Management (NQF5) or Accredited Management Programme (NQF6) or currently studying or enrolled towards a related qualification as per the above two qualifications.
• Minimum: five years of experience in business, commercial Management, Logistics experience in the management, VMI and Consignment Stock Rooms in Mining and/or Construction and Managed Stockrooms using Maximo
• Proficient in the Microsoft Office suite (especially Excel), PowerBI