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Pargo is a convenient logistics solution that allows you to order your shopping online and have it delivered to so-called Pargo points which we have established at over 1200 stores throughout the country.This delivery method, better known as click-and-collect, allows you to order your goods online and collect at your preferred local store at a time that s...
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The Role
We are looking for a partner manager to oversee and manage the delivery processes for a portfolio of assigned business clients (partners). You'll be part of the operations team that ensures a seamless parcel delivery process for our partners. You will develop strong relationships with partners, manage their daily operations and be the central point of contact for key stakeholders within the partners logistics and customer service teams. Your duties will include managing the daily warehouse collections, monitoring the delivery process and tracking key KPI's, liaising with our courier partners and solving any issues that might come up. You will report to the Head of Operations and will work cross-departmental with the different teams within our organisation, including sales, marketing, process management and customer service.
Responsibilities
Requirements
You are an experienced operator that prioritizes customer needs. Establishing strong relationships comes natural to you and you have a proven track record of communicating and managing client stakeholders at different levels within an organisation. You're an exceptional executre which shows through your determination to start, manage and follow through on a project or task until you have an answer or solution. You are ambitious, open minded and a team player. You get excited by the opportunity to disrupt the logistics industry and change the way people send and receive parcels in Africa.
Benefits
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