Payment Allocations Administrator - Maternity at Virgin Active South Africa

Your Purpose…

• This role focuses on giving our customers irresistible payment experiences
• Keep Virgin Active relevant in banking
• Build a trusted brand in terms of payment settlement

Your Duties and Responsibilities...

Payment allocation responsibilities 

• Investigate and allocate all unknown receipts in member deposit accounts;
• Assisting clubs and Head Office with treasury related queries;
• Assisting the Cash Book Specialist/Treasury Manager with ad-hoc treasury-related tasks

Banking administration support 

• Daily action on all debit order dispute requests;

System related tasks 

• Troubleshooting system issues;
• Proactive identification, escalation, investigation and follow up with IT on system issues;
• Input on system development

 Reporting

• Open communication and regular reporting to the Cash Book Specialist and Treasury Manager on payment allocation issues and progress in meeting deadlines and responsibilities.

We can’t live without… (Minimum Requirements)

• Matric with Accountancy as subject;
• Relevant Tertiary qualification;
• 2 to 3 years’ experience within a similar finance role;
• Experience with finance systems (e.g. AX Microsoft) and online banking platforms;
• Strong communication skills.
• Analytical abilities, organised, adaptive, meticulous and motivated;
• Accurate and efficient;
• Pro-active problem solver;
• Deadline driven;
• Passion for customer service;
• Respect for others;
• Honesty and accountability.

We’d like you to have… (Attributes)

• Adaptability (must be able to adapt to a fast paced, changing environment)
• Be curious (must be willing to succeed, seek opportunities to learn and grow)
• Have a winning mentality (must be willing to go over and above to achieve success)
• Must be motivated to achieve success.
• A commitment to making a difference in people’s lives.
• A Growth mindset
• The ability to work independently.
• Trustworthiness (must always act in doing the right thing)
• A drive to create moments of magic for our members.
• The ability to make decisions and take ownership and responsibility for the decision.
• Action orientation

We’d love you to have… (additional skills)

• Wellness knowledge, to engage and inspire others to take a holistic approach to wellness.
• The ability to be agile.
• The ability to be collaborative.
• High Interpersonal skills (EQ)

Closing Date 04 February 2026