Pest Control Operator - Pipeline at Empact Group

The Main Purpose of the job

The successful applicant will be responsible to ensure that the quality of Pest Prevention and standards of productivity as set by the Company are achieved within the financial budget, client satisfaction/ business retention whilst upholding the company policies and procedures.

Education and Experience required:

• Matric
• Department of Agriculture P Qualification
• Fumigation (Commodities) would be an added advantage
• Minimum Two (2) years of Supervisory / Management experience in the Pest Control service industry is essential
• Exposure to Industrial Relations
• HACCP Experience
• Strong technical skills and industry knowledge will be an advantage
• Driver’s License

 Knowledge, Skills and Competencies:

• Good numeric and administrative skills
• Good planning, leading, negotiation, and organizational skills
• Good interpersonal skills
• Well-groomed
• Proactive and takes initiative
• Excellent people management skills
• Computer literate (MS Office)
• Ability to work flexible hours as required

Key areas of responsibility:

• To liaise directly with the Regional Manager.
• Responsible for compliance with all the regulations of the Occupational Health &
• Safety Act and any other regulation or Act that might refer to the matter of safety.
• To ensure that all Service Specialists are carrying out their service work as specified according to Company standards and that of the Department of Agriculture and HACCP requirements.
• Adequate control of all the vehicle information concerning the vehicles which the respective Regional Manager is responsible for to ensure those vehicles are operating cost-effectively.
• To ensure that all vehicles carry the prescribed range of preparations and equipment to complete the day's work.
• To ensure that all preparations are maintained and used correctly, and rotation of stock is practiced i.e. use of oldest stock first
• Ensuring that the correct implementation of the Disciplinary and Grievance Procedure is in place in the Region
• To appraise staff by way of verbal direction and performance appraisal for supervisory level and above.
• To adhere to Company policy and procedure (retrenchment, promotion, etc.)
• To prepare contingency plan for strikes and stay-away.
• Conducting Site Audits at HACCP & Netcare Clients.
• To carry out regular inspections at all sites and review and analyze complaints received.
• To attend regular meetings with major clients. Where these meetings need to be minute, this to be done and copies of the minutes distributed. All problems to receive prompt action.
• Continually look for ways of improving client contact and promote the Company’s full range of non-recurring business (specials) also to sell the Company’s full range of services.
• Ensure adequate control of overall equipment, including cellular phones, by fixed asset policies and procedures.
• Responsible for the ongoing training and development needs of all staff by identifying areas where training and development are needed and bringing these to the Human Resources Manager’s/Training Manager’s attention.
• To check that all work is programmed and executed as per the work schedule.
• To ensure that all worksheets and Service Reports and necessary administration documents are completed as per the company requirements and filed accordingly.