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  • Posted: Apr 2, 2022
    Deadline: Not specified
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    Clicks Group is a retail-led healthcare group which has been listed on the JSE Limited since 1996. Through market-leading retail brands Clicks, GNC, The Body Shop and Claire's, the group has over 840 stores across southern Africa. Clicks Group is a leader in the healthcare market where Clicks has the largest retail pharmacy chain with over 620 in-store pharm...
    Read more about this company

     

    Pharmacist Assistant QPB - Clicks Northridge Mall

    Introduction

    • Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

    Job description
    Job Objectives:

    Responsibilities

    • Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
    • Administration of scripts and or any other claiming/capturing related procedure
    • Accurate and complete handling of all profiles worked on
    • Interact with health care professionals where needed
    • Problem solving and follow up of queries

    Duties

    • Interact with customers via telephone or other means regarding medication and Healthcare Services
    • Accurate capturing of scripts received at the Central Pharmacy centre
    • Handling of queries regarding prescriptions
    • Patient Profile management
    • Assist with Chronic authorizations
    • Liaison with all other departments
    • Ad hoc requirements as per operational requirements

    Knowledge:

    • Product knowledge (including OTC)
    • SAPC and relevant legal knowledge
    • Sound knowledge of the chronic authorization process and procedures
    • Customer service orientated
    • Ethical working practice and compliance

    Skills:

    • Computer literacy (MS Office)
    • Customer service orientated
    • Team Player
    • Integrity
    • Accuracy and attention to detail
    • Computer literacy (MS Office)
    • Must be bilingual (with English being one of the requirements
    • Must be able to work with patients and be adaptable to assist with various departmental duties
    • Be able to use initiative in order to provide patient satisfaction
    • Effective time management skills
    • Adaptability
    • Positive attitude
    • Be able to work under pressure

    Competencies:

    Essential

    • Adhering to Principles and Values
    • Working with People
    • Delivering Results and Meeting Customer Expectations

    Minimum requirements
    Experience:

    • Minimum 1 year in the role of Pharmacist Assistant Post Basic

    Education:

    • Further Education and Training Certificate Pharmacist Assistance (Essential)

    Closing Date: 7th, April 2022

    Method of Application

    Interested and qualified? Go to Clicks Group on careers.clicksgroup.co.za to apply

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