Pharmacist Assistant -QPB - UPD Durban at Clicks Group

Introduction

• We are looking to recruit a permanent Pharmacist Assistant QPB to work for United Pharmaceutical Distributors (UPD). The role will be based at UPD Durban branch and will report to the Responsible Pharmacist.

Job description

Job Purpose:

• To support the Pharmacist in ensuring compliance to regulations, principles and codes, administration, checking, credit returns, stock check and stock control to ensure that orders are correctly, accurately and timeously picked and are packed in terms of UPD’s SOP and FEEFO principles.

Job Objectives:

• To support the Pharmacist in ensuring compliance to GWP/GDP/GMP and train/assess on the SOP’s where required
• To perform stock and cycle counts and bin checks on fridge/thermo labile products
• To check functions on customer orders to ensure that orders are correctly, accurately and timeously picked and ensure that the batch number and expiry date as per the customer’s invoice is correct and corresponds
• To ensure that customer complaints are timeously investigated and handled in terms of reporting and follow up with suppliers.
• To ensure that necessary requirements for re-training and discipline are identified and the the Pharmacist is advised to ensure implementation.
• To ensure high standards of house-keeping and cleanliness by assisting the Pharmacist with processing stock for destruction.
• To oversee the credit returns department and ensure that SLA timelines are met.
• To manage staff working in the high value, specified schedule 5 and schedule 6 departments.
• To assist the Pharmacist in the Schedule 6 department with order assembly and administration.

Skills:

• Communication skills
• Problem solving skills
• Conflict management skills
• Business Acumen
• Attention to detail

Knowledge:

• Microsoft Office Suite
• IT system knowledge
• Customer service
• Business process (end to end)
• Relevant legislation (Pharmacy Council)
• Product knowledge and WP/GDP/GMP

Personal Competencies:

• Adhering to Principles and Values
• Planning and Organising
• Achieving Personal Work Goals and Objectives
• Delivering Results and Meeting Customer Expectations
• Following Instructions and Procedures

Minimum requirements

Qualification & Experience:

• Post Basic Pharmacist Assistant
• Registration with SAPC
• 2 Years experience in the Pharmaceutical industry

Apply by: 7 December 2025